Incidents reported on status page for CSCS https://cscs-status.stablelogiclabs.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b3fc4d0485268fe3cc500fb3345500cd.png https://cscs-status.stablelogiclabs.com/ en https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 07:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#e4695524c8b3cb90f02ada8999ddb1f175bdd77d4795f3edf2e44ca70a8e852e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 07:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#e4695524c8b3cb90f02ada8999ddb1f175bdd77d4795f3edf2e44ca70a8e852e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 07:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#e4695524c8b3cb90f02ada8999ddb1f175bdd77d4795f3edf2e44ca70a8e852e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 07:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#e4695524c8b3cb90f02ada8999ddb1f175bdd77d4795f3edf2e44ca70a8e852e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 07:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#e4695524c8b3cb90f02ada8999ddb1f175bdd77d4795f3edf2e44ca70a8e852e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 07:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#e4695524c8b3cb90f02ada8999ddb1f175bdd77d4795f3edf2e44ca70a8e852e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 05:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#9502b340b2339bf95192444818f37a670f51b0ed020a16b5b7fe52a2683253c1 All Schemes: - (New) Notes icon on applications and profiles now turns red to indicate there's a note - (New) You can now search Draft Applications - (New) Customer search now displays he company name in a new 'Company' column - (Improvement) "Renewable as New Application" is removed from Admin portal qualifications. This is a clean up of redundant feature. - (Bug) Corrected issue with rendering expired cards for Whitelabelled schemes on Andoid. Currently not in use. CSCS - (New) Smart Check can now search for a card using NINo in mobile and Web. - (Improvement) Updated the Feedback page on MyCSCS to remove wording on user anonymity, and include link to support page. - (Bug) NINo were accepted in the wrong format on old versions of MyCSCS. We have updated the backend system from accepting incorrect NINos from the mobile. - (Bug) CITB photo is not appearing on the backend portal. https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 05:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#9502b340b2339bf95192444818f37a670f51b0ed020a16b5b7fe52a2683253c1 All Schemes: - (New) Notes icon on applications and profiles now turns red to indicate there's a note - (New) You can now search Draft Applications - (New) Customer search now displays he company name in a new 'Company' column - (Improvement) "Renewable as New Application" is removed from Admin portal qualifications. This is a clean up of redundant feature. - (Bug) Corrected issue with rendering expired cards for Whitelabelled schemes on Andoid. Currently not in use. CSCS - (New) Smart Check can now search for a card using NINo in mobile and Web. - (Improvement) Updated the Feedback page on MyCSCS to remove wording on user anonymity, and include link to support page. - (Bug) NINo were accepted in the wrong format on old versions of MyCSCS. We have updated the backend system from accepting incorrect NINos from the mobile. - (Bug) CITB photo is not appearing on the backend portal. https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 05:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#9502b340b2339bf95192444818f37a670f51b0ed020a16b5b7fe52a2683253c1 All Schemes: - (New) Notes icon on applications and profiles now turns red to indicate there's a note - (New) You can now search Draft Applications - (New) Customer search now displays he company name in a new 'Company' column - (Improvement) "Renewable as New Application" is removed from Admin portal qualifications. This is a clean up of redundant feature. - (Bug) Corrected issue with rendering expired cards for Whitelabelled schemes on Andoid. Currently not in use. CSCS - (New) Smart Check can now search for a card using NINo in mobile and Web. - (Improvement) Updated the Feedback page on MyCSCS to remove wording on user anonymity, and include link to support page. - (Bug) NINo were accepted in the wrong format on old versions of MyCSCS. We have updated the backend system from accepting incorrect NINos from the mobile. - (Bug) CITB photo is not appearing on the backend portal. https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 05:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#9502b340b2339bf95192444818f37a670f51b0ed020a16b5b7fe52a2683253c1 All Schemes: - (New) Notes icon on applications and profiles now turns red to indicate there's a note - (New) You can now search Draft Applications - (New) Customer search now displays he company name in a new 'Company' column - (Improvement) "Renewable as New Application" is removed from Admin portal qualifications. This is a clean up of redundant feature. - (Bug) Corrected issue with rendering expired cards for Whitelabelled schemes on Andoid. Currently not in use. CSCS - (New) Smart Check can now search for a card using NINo in mobile and Web. - (Improvement) Updated the Feedback page on MyCSCS to remove wording on user anonymity, and include link to support page. - (Bug) NINo were accepted in the wrong format on old versions of MyCSCS. We have updated the backend system from accepting incorrect NINos from the mobile. - (Bug) CITB photo is not appearing on the backend portal. https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 05:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#9502b340b2339bf95192444818f37a670f51b0ed020a16b5b7fe52a2683253c1 All Schemes: - (New) Notes icon on applications and profiles now turns red to indicate there's a note - (New) You can now search Draft Applications - (New) Customer search now displays he company name in a new 'Company' column - (Improvement) "Renewable as New Application" is removed from Admin portal qualifications. This is a clean up of redundant feature. - (Bug) Corrected issue with rendering expired cards for Whitelabelled schemes on Andoid. Currently not in use. CSCS - (New) Smart Check can now search for a card using NINo in mobile and Web. - (Improvement) Updated the Feedback page on MyCSCS to remove wording on user anonymity, and include link to support page. - (Bug) NINo were accepted in the wrong format on old versions of MyCSCS. We have updated the backend system from accepting incorrect NINos from the mobile. - (Bug) CITB photo is not appearing on the backend portal. https://cscs-status.stablelogiclabs.com/incident/783726 Fri, 12 Dec 2025 05:30:39 -0000 https://cscs-status.stablelogiclabs.com/incident/783726#9502b340b2339bf95192444818f37a670f51b0ed020a16b5b7fe52a2683253c1 All Schemes: - (New) Notes icon on applications and profiles now turns red to indicate there's a note - (New) You can now search Draft Applications - (New) Customer search now displays he company name in a new 'Company' column - (Improvement) "Renewable as New Application" is removed from Admin portal qualifications. This is a clean up of redundant feature. - (Bug) Corrected issue with rendering expired cards for Whitelabelled schemes on Andoid. Currently not in use. CSCS - (New) Smart Check can now search for a card using NINo in mobile and Web. - (Improvement) Updated the Feedback page on MyCSCS to remove wording on user anonymity, and include link to support page. - (Bug) NINo were accepted in the wrong format on old versions of MyCSCS. We have updated the backend system from accepting incorrect NINos from the mobile. - (Bug) CITB photo is not appearing on the backend portal. https://cscs-status.stablelogiclabs.com/ Tue, 09 Dec 2025 08:30:22 +0000 https://cscs-status.stablelogiclabs.com/#ce5e175045230da789f0bed2a4395ea0a78e63a133261badfe925cbbfd733609 CSCS Smart Check - Mobile App (Android) recovered https://cscs-status.stablelogiclabs.com/ Tue, 09 Dec 2025 08:29:06 +0000 https://cscs-status.stablelogiclabs.com/#ce5e175045230da789f0bed2a4395ea0a78e63a133261badfe925cbbfd733609 CSCS Smart Check - Mobile App (Android) went down https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 07:45:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#afacedf157455ec296167e97dcf5c4ad852350fd5b617e9168475caa2d1d2c54 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 07:45:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#afacedf157455ec296167e97dcf5c4ad852350fd5b617e9168475caa2d1d2c54 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 07:45:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#afacedf157455ec296167e97dcf5c4ad852350fd5b617e9168475caa2d1d2c54 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 07:45:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#afacedf157455ec296167e97dcf5c4ad852350fd5b617e9168475caa2d1d2c54 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 05:30:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#21b637ccb26239dda2026f4405ae999fe3dffdb9190e6fa467a8bb897d296bd1 CSCS - (Bug) PQP should not be renewable. The renew button is visible on the My Cards screen, allowing PQP to be renewed on mobile apps. - (Feature) Renewing Legacy Cards on Mobile has been enabled. JIB - (Improvement) JIB Employer Receipts now have the Employer's Address on the receipt. GQA - (Improvement) A number of short occupation names have been added to ensure qualification text fits within the maximum length when printing cards. https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 05:30:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#21b637ccb26239dda2026f4405ae999fe3dffdb9190e6fa467a8bb897d296bd1 CSCS - (Bug) PQP should not be renewable. The renew button is visible on the My Cards screen, allowing PQP to be renewed on mobile apps. - (Feature) Renewing Legacy Cards on Mobile has been enabled. JIB - (Improvement) JIB Employer Receipts now have the Employer's Address on the receipt. GQA - (Improvement) A number of short occupation names have been added to ensure qualification text fits within the maximum length when printing cards. https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 05:30:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#21b637ccb26239dda2026f4405ae999fe3dffdb9190e6fa467a8bb897d296bd1 CSCS - (Bug) PQP should not be renewable. The renew button is visible on the My Cards screen, allowing PQP to be renewed on mobile apps. - (Feature) Renewing Legacy Cards on Mobile has been enabled. JIB - (Improvement) JIB Employer Receipts now have the Employer's Address on the receipt. GQA - (Improvement) A number of short occupation names have been added to ensure qualification text fits within the maximum length when printing cards. https://cscs-status.stablelogiclabs.com/incident/780687 Fri, 05 Dec 2025 05:30:54 -0000 https://cscs-status.stablelogiclabs.com/incident/780687#21b637ccb26239dda2026f4405ae999fe3dffdb9190e6fa467a8bb897d296bd1 CSCS - (Bug) PQP should not be renewable. The renew button is visible on the My Cards screen, allowing PQP to be renewed on mobile apps. - (Feature) Renewing Legacy Cards on Mobile has been enabled. JIB - (Improvement) JIB Employer Receipts now have the Employer's Address on the receipt. GQA - (Improvement) A number of short occupation names have been added to ensure qualification text fits within the maximum length when printing cards. https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 07:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#f298c9f92f9be679e28e41884e5d086d4c792bae4ceb691bdf11c2a127c112c0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 07:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#f298c9f92f9be679e28e41884e5d086d4c792bae4ceb691bdf11c2a127c112c0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 07:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#f298c9f92f9be679e28e41884e5d086d4c792bae4ceb691bdf11c2a127c112c0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 07:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#f298c9f92f9be679e28e41884e5d086d4c792bae4ceb691bdf11c2a127c112c0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 07:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#f298c9f92f9be679e28e41884e5d086d4c792bae4ceb691bdf11c2a127c112c0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 05:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#493a89547a6c95e24da180b959fc9b6ce4391729b28b3ee77500f835aac7a792 We are setting up the backend changes in preparation for the new Mobile Renewal Flows on MyCSCS. Once the mobile apps are ready, and we have submitted it to the store we'll be able to coordinate a release date. IMPORTANT: - (Improvement) Agents will now be able to edit qualifications on Renewal Applications. This is so that HS&Es on the application can be changed. CSCS Online: - (Improvement) AWS Infrastructure change to drop unused headers as part of PEN Test recommendations. - (Bug) NINo accepted on the mobile app with no validation. This fix prevents users of old MyCSCS builds from adding NINo in the wrong format. - (Legacy Bug) When removing a fraud flag on an application, it does not remove it from the SQL Database. - (Bug) PQP (IDE) cards are renewable on the mobile app. We've prevented all Partner cards from being renewed from the mobile app. - (Bug) My Skills CV Email is not received. This is caused by an issue where some details are saved in the parent HS&E instead of the HS&E itself. - (Bug) Employer logged out after submitting application - Cause was found to be with cookies being removed during the payment step. Smart Check: - (Bug) Card is not found sometimes, but successful on other times. Impact limited only to user's with erroneous cards. Complex search logic which failed if the first card found for the user is erroneous. ICATS: - (Improvements) Disabled the DPA search restriction of enforcing a minimum of 3 fields to be entered on search fields for ICATS. JIB-PMES: - (Bug) JIB Employer Receipt shows the individual's address. https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 05:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#493a89547a6c95e24da180b959fc9b6ce4391729b28b3ee77500f835aac7a792 We are setting up the backend changes in preparation for the new Mobile Renewal Flows on MyCSCS. Once the mobile apps are ready, and we have submitted it to the store we'll be able to coordinate a release date. IMPORTANT: - (Improvement) Agents will now be able to edit qualifications on Renewal Applications. This is so that HS&Es on the application can be changed. CSCS Online: - (Improvement) AWS Infrastructure change to drop unused headers as part of PEN Test recommendations. - (Bug) NINo accepted on the mobile app with no validation. This fix prevents users of old MyCSCS builds from adding NINo in the wrong format. - (Legacy Bug) When removing a fraud flag on an application, it does not remove it from the SQL Database. - (Bug) PQP (IDE) cards are renewable on the mobile app. We've prevented all Partner cards from being renewed from the mobile app. - (Bug) My Skills CV Email is not received. This is caused by an issue where some details are saved in the parent HS&E instead of the HS&E itself. - (Bug) Employer logged out after submitting application - Cause was found to be with cookies being removed during the payment step. Smart Check: - (Bug) Card is not found sometimes, but successful on other times. Impact limited only to user's with erroneous cards. Complex search logic which failed if the first card found for the user is erroneous. ICATS: - (Improvements) Disabled the DPA search restriction of enforcing a minimum of 3 fields to be entered on search fields for ICATS. JIB-PMES: - (Bug) JIB Employer Receipt shows the individual's address. https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 05:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#493a89547a6c95e24da180b959fc9b6ce4391729b28b3ee77500f835aac7a792 We are setting up the backend changes in preparation for the new Mobile Renewal Flows on MyCSCS. Once the mobile apps are ready, and we have submitted it to the store we'll be able to coordinate a release date. IMPORTANT: - (Improvement) Agents will now be able to edit qualifications on Renewal Applications. This is so that HS&Es on the application can be changed. CSCS Online: - (Improvement) AWS Infrastructure change to drop unused headers as part of PEN Test recommendations. - (Bug) NINo accepted on the mobile app with no validation. This fix prevents users of old MyCSCS builds from adding NINo in the wrong format. - (Legacy Bug) When removing a fraud flag on an application, it does not remove it from the SQL Database. - (Bug) PQP (IDE) cards are renewable on the mobile app. We've prevented all Partner cards from being renewed from the mobile app. - (Bug) My Skills CV Email is not received. This is caused by an issue where some details are saved in the parent HS&E instead of the HS&E itself. - (Bug) Employer logged out after submitting application - Cause was found to be with cookies being removed during the payment step. Smart Check: - (Bug) Card is not found sometimes, but successful on other times. Impact limited only to user's with erroneous cards. Complex search logic which failed if the first card found for the user is erroneous. ICATS: - (Improvements) Disabled the DPA search restriction of enforcing a minimum of 3 fields to be entered on search fields for ICATS. JIB-PMES: - (Bug) JIB Employer Receipt shows the individual's address. https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 05:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#493a89547a6c95e24da180b959fc9b6ce4391729b28b3ee77500f835aac7a792 We are setting up the backend changes in preparation for the new Mobile Renewal Flows on MyCSCS. Once the mobile apps are ready, and we have submitted it to the store we'll be able to coordinate a release date. IMPORTANT: - (Improvement) Agents will now be able to edit qualifications on Renewal Applications. This is so that HS&Es on the application can be changed. CSCS Online: - (Improvement) AWS Infrastructure change to drop unused headers as part of PEN Test recommendations. - (Bug) NINo accepted on the mobile app with no validation. This fix prevents users of old MyCSCS builds from adding NINo in the wrong format. - (Legacy Bug) When removing a fraud flag on an application, it does not remove it from the SQL Database. - (Bug) PQP (IDE) cards are renewable on the mobile app. We've prevented all Partner cards from being renewed from the mobile app. - (Bug) My Skills CV Email is not received. This is caused by an issue where some details are saved in the parent HS&E instead of the HS&E itself. - (Bug) Employer logged out after submitting application - Cause was found to be with cookies being removed during the payment step. Smart Check: - (Bug) Card is not found sometimes, but successful on other times. Impact limited only to user's with erroneous cards. Complex search logic which failed if the first card found for the user is erroneous. ICATS: - (Improvements) Disabled the DPA search restriction of enforcing a minimum of 3 fields to be entered on search fields for ICATS. JIB-PMES: - (Bug) JIB Employer Receipt shows the individual's address. https://cscs-status.stablelogiclabs.com/incident/774714 Fri, 28 Nov 2025 05:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/774714#493a89547a6c95e24da180b959fc9b6ce4391729b28b3ee77500f835aac7a792 We are setting up the backend changes in preparation for the new Mobile Renewal Flows on MyCSCS. Once the mobile apps are ready, and we have submitted it to the store we'll be able to coordinate a release date. IMPORTANT: - (Improvement) Agents will now be able to edit qualifications on Renewal Applications. This is so that HS&Es on the application can be changed. CSCS Online: - (Improvement) AWS Infrastructure change to drop unused headers as part of PEN Test recommendations. - (Bug) NINo accepted on the mobile app with no validation. This fix prevents users of old MyCSCS builds from adding NINo in the wrong format. - (Legacy Bug) When removing a fraud flag on an application, it does not remove it from the SQL Database. - (Bug) PQP (IDE) cards are renewable on the mobile app. We've prevented all Partner cards from being renewed from the mobile app. - (Bug) My Skills CV Email is not received. This is caused by an issue where some details are saved in the parent HS&E instead of the HS&E itself. - (Bug) Employer logged out after submitting application - Cause was found to be with cookies being removed during the payment step. Smart Check: - (Bug) Card is not found sometimes, but successful on other times. Impact limited only to user's with erroneous cards. Complex search logic which failed if the first card found for the user is erroneous. ICATS: - (Improvements) Disabled the DPA search restriction of enforcing a minimum of 3 fields to be entered on search fields for ICATS. JIB-PMES: - (Bug) JIB Employer Receipt shows the individual's address. https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 07:30:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#b2d48ee16a13758aa9716a248679a222d9e5fbc6f91be10fe59ef26cb15bbb5d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 07:30:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#b2d48ee16a13758aa9716a248679a222d9e5fbc6f91be10fe59ef26cb15bbb5d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 07:30:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#b2d48ee16a13758aa9716a248679a222d9e5fbc6f91be10fe59ef26cb15bbb5d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 07:30:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#b2d48ee16a13758aa9716a248679a222d9e5fbc6f91be10fe59ef26cb15bbb5d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 07:30:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#b2d48ee16a13758aa9716a248679a222d9e5fbc6f91be10fe59ef26cb15bbb5d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 06:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#0c167c7523fffca80d3b7070e1f330cedd24f752ee21612620d8771bd46250f0 CSCS changes: - (Improvement) Updating Endorsements in Admin portal. No error message was shown when the 21 character limit was exceeded. - (Bug) MySkills Email not sending: An issue was found with the HS&E data that prevented some MySkills PDF Emails being sent. - (Bug) MyCSCS my cards display only 1 occupations. ICATS changes: - (New) Switchover Smart Check to read ICATS cards from CSCS Online, following the ICATS data migration. https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 06:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#0c167c7523fffca80d3b7070e1f330cedd24f752ee21612620d8771bd46250f0 CSCS changes: - (Improvement) Updating Endorsements in Admin portal. No error message was shown when the 21 character limit was exceeded. - (Bug) MySkills Email not sending: An issue was found with the HS&E data that prevented some MySkills PDF Emails being sent. - (Bug) MyCSCS my cards display only 1 occupations. ICATS changes: - (New) Switchover Smart Check to read ICATS cards from CSCS Online, following the ICATS data migration. https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 06:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#0c167c7523fffca80d3b7070e1f330cedd24f752ee21612620d8771bd46250f0 CSCS changes: - (Improvement) Updating Endorsements in Admin portal. No error message was shown when the 21 character limit was exceeded. - (Bug) MySkills Email not sending: An issue was found with the HS&E data that prevented some MySkills PDF Emails being sent. - (Bug) MyCSCS my cards display only 1 occupations. ICATS changes: - (New) Switchover Smart Check to read ICATS cards from CSCS Online, following the ICATS data migration. https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 06:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#0c167c7523fffca80d3b7070e1f330cedd24f752ee21612620d8771bd46250f0 CSCS changes: - (Improvement) Updating Endorsements in Admin portal. No error message was shown when the 21 character limit was exceeded. - (Bug) MySkills Email not sending: An issue was found with the HS&E data that prevented some MySkills PDF Emails being sent. - (Bug) MyCSCS my cards display only 1 occupations. ICATS changes: - (New) Switchover Smart Check to read ICATS cards from CSCS Online, following the ICATS data migration. https://cscs-status.stablelogiclabs.com/incident/771040 Fri, 21 Nov 2025 06:00:38 -0000 https://cscs-status.stablelogiclabs.com/incident/771040#0c167c7523fffca80d3b7070e1f330cedd24f752ee21612620d8771bd46250f0 CSCS changes: - (Improvement) Updating Endorsements in Admin portal. No error message was shown when the 21 character limit was exceeded. - (Bug) MySkills Email not sending: An issue was found with the HS&E data that prevented some MySkills PDF Emails being sent. - (Bug) MyCSCS my cards display only 1 occupations. ICATS changes: - (New) Switchover Smart Check to read ICATS cards from CSCS Online, following the ICATS data migration. https://cscs-status.stablelogiclabs.com/incident/769155 Thu, 20 Nov 2025 13:00:52 -0000 https://cscs-status.stablelogiclabs.com/incident/769155#f0a784a38f760212390a0a4c8a4e09bac8f86c726a60bf9503d376342cd1daf8 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/769155 Thu, 20 Nov 2025 12:00:52 -0000 https://cscs-status.stablelogiclabs.com/incident/769155#d447a400ca18d1855aafd745959948d01473973f87b9d703c7193c9454f24288 In this release we will transition CSCS Red & Black transition to the new smart cards ready to print from Friday 21st November. https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 08:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#c16b1067f49b9ea79213a967e8e218878bdbdbc959feb543424cc716be27bd85 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 08:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#c16b1067f49b9ea79213a967e8e218878bdbdbc959feb543424cc716be27bd85 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 08:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#c16b1067f49b9ea79213a967e8e218878bdbdbc959feb543424cc716be27bd85 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 08:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#c16b1067f49b9ea79213a967e8e218878bdbdbc959feb543424cc716be27bd85 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/incident/763713 Fri, 14 Nov 2025 06:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/763713#6f3c14ef45a73a1b8e3c23767df89b926376c1c5b7e6494c8dcb61c1a3361e52 CSCS - (Internal) MyCSCS Renewal - system readiness changes - (Bug) National Insurance number formatting, for old versions of MyCSCS Apps - (Bug) CITB Photo not updating on Renewal JIB - (Bug) Fast track invoices amounts now corrected ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor https://cscs-status.stablelogiclabs.com/ Tue, 11 Nov 2025 21:44:25 +0000 https://cscs-status.stablelogiclabs.com/#ddb75ced8fd1250c7fd8cc413beaab0c28761d662c3430d757fcf56ad435c414 CSCS Online - Customer Web App recovered https://cscs-status.stablelogiclabs.com/incident/762247 Tue, 11 Nov 2025 21:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/762247#d8f4a7893afb85c13f33e9d273a568cccc6912a22444a486514d5bc26e32a0a1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/762247 Tue, 11 Nov 2025 21:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/762247#d8f4a7893afb85c13f33e9d273a568cccc6912a22444a486514d5bc26e32a0a1 Maintenance completed https://cscs-status.stablelogiclabs.com/ Tue, 11 Nov 2025 21:01:54 +0000 https://cscs-status.stablelogiclabs.com/#ddb75ced8fd1250c7fd8cc413beaab0c28761d662c3430d757fcf56ad435c414 CSCS Online - Customer Web App went down https://cscs-status.stablelogiclabs.com/incident/762247 Tue, 11 Nov 2025 21:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/762247#9dd9da4063b55e8dd0bdd47e92c26df66aac107eb7224d5e36ee81187ad36d35 We are aware of an issue where once payment is taken, an application is not progressing to Document Review. We will be putting up a maintenance window at 9pm tonight to upgrade our systems. https://cscs-status.stablelogiclabs.com/incident/762247 Tue, 11 Nov 2025 21:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/762247#9dd9da4063b55e8dd0bdd47e92c26df66aac107eb7224d5e36ee81187ad36d35 We are aware of an issue where once payment is taken, an application is not progressing to Document Review. We will be putting up a maintenance window at 9pm tonight to upgrade our systems. https://cscs-status.stablelogiclabs.com/incident/759310 Fri, 07 Nov 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/759310#2f95e174e77ac2c69205a1586fbb5d89129078e02d746fd20735c4eeb3ba1f7e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/759310 Fri, 07 Nov 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/759310#496a31bf79bd345f5a8ec1146143204dca667a0264ff1b6f873f655768c2a193 CSCS Changes: - (Bug) Units not printing on renewal card applications JIB Changes: - (Bug) Updated error message: "Email Already exists..." when trying to change the email address on an employer profile. - (Bug) Employer Receipt - The cost on 'Fast Track' receipts are not correct. ICATS Changes: - (Feature) Enabling card printing for ICATS cards https://cscs-status.stablelogiclabs.com/incident/759310 Fri, 07 Nov 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/759310#2f95e174e77ac2c69205a1586fbb5d89129078e02d746fd20735c4eeb3ba1f7e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/759310 Fri, 07 Nov 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/759310#496a31bf79bd345f5a8ec1146143204dca667a0264ff1b6f873f655768c2a193 CSCS Changes: - (Bug) Units not printing on renewal card applications JIB Changes: - (Bug) Updated error message: "Email Already exists..." when trying to change the email address on an employer profile. - (Bug) Employer Receipt - The cost on 'Fast Track' receipts are not correct. ICATS Changes: - (Feature) Enabling card printing for ICATS cards https://cscs-status.stablelogiclabs.com/incident/755420 Sat, 01 Nov 2025 12:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/755420#69f3f2cd20a20ac19daef4e841cf1896519c7aeaa3ce920ec0852e198b6b8e70 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/755420 Sat, 01 Nov 2025 12:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/755420#69f3f2cd20a20ac19daef4e841cf1896519c7aeaa3ce920ec0852e198b6b8e70 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/755420 Sat, 01 Nov 2025 12:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/755420#9e360bd9c26dba4ce6cc766d82a14ec40d858ac23638daec4219132a451ab7c4 A new logic to split long names to be printed on cards will be deployed on Saturday, and send impacted card to be reprinted Sunday - We will check the print processes ran successfully, and the list of GQA cards with long names are successfully split onto 2 lines, with no line greater than 20 characters. https://cscs-status.stablelogiclabs.com/incident/755420 Sat, 01 Nov 2025 12:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/755420#9e360bd9c26dba4ce6cc766d82a14ec40d858ac23638daec4219132a451ab7c4 A new logic to split long names to be printed on cards will be deployed on Saturday, and send impacted card to be reprinted Sunday - We will check the print processes ran successfully, and the list of GQA cards with long names are successfully split onto 2 lines, with no line greater than 20 characters. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 07:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#6d25de36dfd8e5367acc467ec0fecb485d7a1fc6eac4918a9517ca817981c263 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 07:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#6d25de36dfd8e5367acc467ec0fecb485d7a1fc6eac4918a9517ca817981c263 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 07:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#6d25de36dfd8e5367acc467ec0fecb485d7a1fc6eac4918a9517ca817981c263 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 07:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#6d25de36dfd8e5367acc467ec0fecb485d7a1fc6eac4918a9517ca817981c263 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/754589 Fri, 31 Oct 2025 05:00:47 -0000 https://cscs-status.stablelogiclabs.com/incident/754589#0a8d9596653dca354505a28c5a59a319a33dc49af8425b88f3d33e556f7bc03e MyCSCS - Whitelabelled Virtual Cards Changes will be made in the system to allow schemes who use CSCS Online to enable Virtual Cards for their users. At release, all whitelabel schemes will be disabled until explicitly enabled. ICATS Scheme backend portal feature release: - Receipt Templates. - ICATS Renewal Period (60 days before expiry, 1 year after expiry). - Generate Registration number with a click of a button & enabling/disabling this feature by tenant. JIB-PMES - (Bug Fix) Fast Track Receipts now correctly reflects the cost manually entered as per offline payment. https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:30:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#9652a845ecf4e86c30034bfc629924d488e2f24d80244cf18ac781917dde4598 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:30:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#9652a845ecf4e86c30034bfc629924d488e2f24d80244cf18ac781917dde4598 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:30:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#9652a845ecf4e86c30034bfc629924d488e2f24d80244cf18ac781917dde4598 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:30:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#9652a845ecf4e86c30034bfc629924d488e2f24d80244cf18ac781917dde4598 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#2034d20a06ec056b1aa1f365d1df4161a6d4c93f9b8c284ae54734aff1a5dec0 Mobile app is currently allowing the renewal of cancelled cards. A backend fix is being deployed to remove the removal button for these cards. https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#2034d20a06ec056b1aa1f365d1df4161a6d4c93f9b8c284ae54734aff1a5dec0 Mobile app is currently allowing the renewal of cancelled cards. A backend fix is being deployed to remove the removal button for these cards. https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#2034d20a06ec056b1aa1f365d1df4161a6d4c93f9b8c284ae54734aff1a5dec0 Mobile app is currently allowing the renewal of cancelled cards. A backend fix is being deployed to remove the removal button for these cards. https://cscs-status.stablelogiclabs.com/incident/753771 Wed, 29 Oct 2025 18:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/753771#2034d20a06ec056b1aa1f365d1df4161a6d4c93f9b8c284ae54734aff1a5dec0 Mobile app is currently allowing the renewal of cancelled cards. A backend fix is being deployed to remove the removal button for these cards. https://cscs-status.stablelogiclabs.com/incident/749954 Fri, 24 Oct 2025 07:00:22 -0000 https://cscs-status.stablelogiclabs.com/incident/749954#fc2bcc0ec1d19ef58e85e9bfd9bba5b8cc336061a74098633d5aa17221bec5f1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/749954 Fri, 24 Oct 2025 07:00:22 -0000 https://cscs-status.stablelogiclabs.com/incident/749954#fc2bcc0ec1d19ef58e85e9bfd9bba5b8cc336061a74098633d5aa17221bec5f1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/749954 Fri, 24 Oct 2025 07:00:22 -0000 https://cscs-status.stablelogiclabs.com/incident/749954#fc2bcc0ec1d19ef58e85e9bfd9bba5b8cc336061a74098633d5aa17221bec5f1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/749954 Fri, 24 Oct 2025 05:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/749954#5519a72d880eb5dba4fe618813aee62c5ecedc9108c577408fc4f0b2a3d525fa MyCSCS: - (Bug) Improvements to the new MyCSCS application process to correctly capture created_on, and applied_on dates. Reviewed the logic for determining which 'Step' the application is on. Smart Check - (Bug) Report Fraud Link does not redirect you incorrectly to the homepage. https://cscs-status.stablelogiclabs.com/incident/749954 Fri, 24 Oct 2025 05:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/749954#5519a72d880eb5dba4fe618813aee62c5ecedc9108c577408fc4f0b2a3d525fa MyCSCS: - (Bug) Improvements to the new MyCSCS application process to correctly capture created_on, and applied_on dates. Reviewed the logic for determining which 'Step' the application is on. Smart Check - (Bug) Report Fraud Link does not redirect you incorrectly to the homepage. https://cscs-status.stablelogiclabs.com/incident/749954 Fri, 24 Oct 2025 05:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/749954#5519a72d880eb5dba4fe618813aee62c5ecedc9108c577408fc4f0b2a3d525fa MyCSCS: - (Bug) Improvements to the new MyCSCS application process to correctly capture created_on, and applied_on dates. Reviewed the logic for determining which 'Step' the application is on. Smart Check - (Bug) Report Fraud Link does not redirect you incorrectly to the homepage. https://cscs-status.stablelogiclabs.com/incident/747535 Fri, 17 Oct 2025 07:00:55 -0000 https://cscs-status.stablelogiclabs.com/incident/747535#336f358f3fa1e5abd1b0e6b8a39095479f05967c65df4598b40a89c3b300b97b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/747535 Fri, 17 Oct 2025 07:00:55 -0000 https://cscs-status.stablelogiclabs.com/incident/747535#336f358f3fa1e5abd1b0e6b8a39095479f05967c65df4598b40a89c3b300b97b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/747535 Fri, 17 Oct 2025 05:00:55 -0000 https://cscs-status.stablelogiclabs.com/incident/747535#056fd552cebd48feec7b485f129d19f1bd272f5c2cb1065c73431557f65ae687 Portal Improvements: - (Improvement) Fixed "Login as customer" feature so that it uses the new authentication method and will now work for all users. - (Security changes) PEN Test improvements - Shortened the token validity to 10 hours, and now revokes tokens when a user logs out. - (Security changes) PEN Test improvements - Token signature validation fixed. JIB Portal Changes - (Bug) Lost/Duplicate applications for imported cards have an issue copying over qualifications. Fixed. https://cscs-status.stablelogiclabs.com/incident/747535 Fri, 17 Oct 2025 05:00:55 -0000 https://cscs-status.stablelogiclabs.com/incident/747535#056fd552cebd48feec7b485f129d19f1bd272f5c2cb1065c73431557f65ae687 Portal Improvements: - (Improvement) Fixed "Login as customer" feature so that it uses the new authentication method and will now work for all users. - (Security changes) PEN Test improvements - Shortened the token validity to 10 hours, and now revokes tokens when a user logs out. - (Security changes) PEN Test improvements - Token signature validation fixed. JIB Portal Changes - (Bug) Lost/Duplicate applications for imported cards have an issue copying over qualifications. Fixed. https://cscs-status.stablelogiclabs.com/incident/743471 Wed, 15 Oct 2025 06:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/743471#389469f459883f98f6a826b3c521139840099a6d28bfac99ca4b6e8d58833403 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/743471 Wed, 15 Oct 2025 06:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/743471#389469f459883f98f6a826b3c521139840099a6d28bfac99ca4b6e8d58833403 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/743471 Wed, 15 Oct 2025 05:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/743471#91bf7c98218d74df8cdaab564d898bfab5c4c093d1d2e1e8bb88fc61321ad590 MyCSCS now offers a new simplified way to apply for a replacement card. In addition, users will be able to track applications on their homepage, alongside other app improvements. https://cscs-status.stablelogiclabs.com/incident/743471 Wed, 15 Oct 2025 05:00:08 -0000 https://cscs-status.stablelogiclabs.com/incident/743471#91bf7c98218d74df8cdaab564d898bfab5c4c093d1d2e1e8bb88fc61321ad590 MyCSCS now offers a new simplified way to apply for a replacement card. In addition, users will be able to track applications on their homepage, alongside other app improvements. https://cscs-status.stablelogiclabs.com/incident/741156 Fri, 10 Oct 2025 20:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/741156#b9a2c5d64d0299525419c9c0db61ee6c0df3d4edebdcc503238659bf5166604b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/741156 Fri, 10 Oct 2025 20:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/741156#b9a2c5d64d0299525419c9c0db61ee6c0df3d4edebdcc503238659bf5166604b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/741156 Fri, 10 Oct 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/741156#3883e23e677986a52bebf90e0c7ed3379b1d3f151258cf1b99816465761ecbbb CSCS Portal Changes: - (Bug) CITB Photos not coming through after payment - revisited and fixed. - (Bug) MyCSCS cards on the homepage now only shows Active cards. JIB Portal Changes: - (Change) Disable rejection emails https://cscs-status.stablelogiclabs.com/incident/741156 Fri, 10 Oct 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/741156#3883e23e677986a52bebf90e0c7ed3379b1d3f151258cf1b99816465761ecbbb CSCS Portal Changes: - (Bug) CITB Photos not coming through after payment - revisited and fixed. - (Bug) MyCSCS cards on the homepage now only shows Active cards. JIB Portal Changes: - (Change) Disable rejection emails https://cscs-status.stablelogiclabs.com/incident/741156 Fri, 10 Oct 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/741156#3883e23e677986a52bebf90e0c7ed3379b1d3f151258cf1b99816465761ecbbb CSCS Portal Changes: - (Bug) CITB Photos not coming through after payment - revisited and fixed. - (Bug) MyCSCS cards on the homepage now only shows Active cards. JIB Portal Changes: - (Change) Disable rejection emails https://cscs-status.stablelogiclabs.com/incident/741156 Fri, 10 Oct 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/741156#3883e23e677986a52bebf90e0c7ed3379b1d3f151258cf1b99816465761ecbbb CSCS Portal Changes: - (Bug) CITB Photos not coming through after payment - revisited and fixed. - (Bug) MyCSCS cards on the homepage now only shows Active cards. JIB Portal Changes: - (Change) Disable rejection emails https://cscs-status.stablelogiclabs.com/incident/739319 Fri, 10 Oct 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/739319#64282623591d31154e5c821beb1d8f7e3c8e3348cd77d723f669da70404e16f3 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/739319 Fri, 10 Oct 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/739319#64282623591d31154e5c821beb1d8f7e3c8e3348cd77d723f669da70404e16f3 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/739319 Fri, 10 Oct 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/739319#be92f35356f998c5063db4293290f8c2c56bf0f2cb4ed6b521fa6c31ddb036d0 This deployment was cancelled https://cscs-status.stablelogiclabs.com/incident/739319 Fri, 10 Oct 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/739319#be92f35356f998c5063db4293290f8c2c56bf0f2cb4ed6b521fa6c31ddb036d0 This deployment was cancelled https://cscs-status.stablelogiclabs.com/incident/739319 Fri, 10 Oct 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/739319#be92f35356f998c5063db4293290f8c2c56bf0f2cb4ed6b521fa6c31ddb036d0 This deployment was cancelled https://cscs-status.stablelogiclabs.com/incident/739319 Fri, 10 Oct 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/739319#be92f35356f998c5063db4293290f8c2c56bf0f2cb4ed6b521fa6c31ddb036d0 This deployment was cancelled https://cscs-status.stablelogiclabs.com/incident/739316 Wed, 08 Oct 2025 07:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/739316#1aa293af949f4a5db01a416a90f37c5ed9bfb09bbf3f663c33c562d65943c1da Maintenance completed https://cscs-status.stablelogiclabs.com/incident/739316 Wed, 08 Oct 2025 07:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/739316#1aa293af949f4a5db01a416a90f37c5ed9bfb09bbf3f663c33c562d65943c1da Maintenance completed https://cscs-status.stablelogiclabs.com/incident/739316 Wed, 08 Oct 2025 05:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/739316#c2b3d51a5aa69dd978b956978f8aaef95aaaf648e4881e64b261938a501d0e56 Platform changes: - (Improvements) Address validation is added to application approval checks to prevent applications with missing address data such as City/Town or Postcode going to print. JIB Changes: - (Bug) Print/personalisation date copied over onto reprinted/renewed card before it has been sent to print https://cscs-status.stablelogiclabs.com/incident/739316 Wed, 08 Oct 2025 05:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/739316#c2b3d51a5aa69dd978b956978f8aaef95aaaf648e4881e64b261938a501d0e56 Platform changes: - (Improvements) Address validation is added to application approval checks to prevent applications with missing address data such as City/Town or Postcode going to print. JIB Changes: - (Bug) Print/personalisation date copied over onto reprinted/renewed card before it has been sent to print https://cscs-status.stablelogiclabs.com/incident/738435 Mon, 06 Oct 2025 18:15:19 -0000 https://cscs-status.stablelogiclabs.com/incident/738435#9624eff9ad0be23b446e5aa7c9cbc238c4243032715ecd5d7c79c620fb1b13ea Maintenance completed https://cscs-status.stablelogiclabs.com/incident/738435 Mon, 06 Oct 2025 18:15:19 -0000 https://cscs-status.stablelogiclabs.com/incident/738435#9624eff9ad0be23b446e5aa7c9cbc238c4243032715ecd5d7c79c620fb1b13ea Maintenance completed https://cscs-status.stablelogiclabs.com/incident/738435 Mon, 06 Oct 2025 17:15:19 -0000 https://cscs-status.stablelogiclabs.com/incident/738435#cac6ae93a61ffd43212fdcd8dcae650ffe9549cfe967e5681a6d05c54e18c51e A small infrastructure change to add a health check endpoint. No service impact. https://cscs-status.stablelogiclabs.com/incident/738435 Mon, 06 Oct 2025 17:15:19 -0000 https://cscs-status.stablelogiclabs.com/incident/738435#cac6ae93a61ffd43212fdcd8dcae650ffe9549cfe967e5681a6d05c54e18c51e A small infrastructure change to add a health check endpoint. No service impact. https://cscs-status.stablelogiclabs.com/incident/735823 Fri, 03 Oct 2025 06:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/735823#7ce3e9149fe23a3f89bba8a7a8b5535925bf9a212297577404cb91415257e94c Maintenance completed https://cscs-status.stablelogiclabs.com/incident/735823 Fri, 03 Oct 2025 06:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/735823#7ce3e9149fe23a3f89bba8a7a8b5535925bf9a212297577404cb91415257e94c Maintenance completed https://cscs-status.stablelogiclabs.com/incident/735823 Fri, 03 Oct 2025 06:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/735823#7ce3e9149fe23a3f89bba8a7a8b5535925bf9a212297577404cb91415257e94c Maintenance completed https://cscs-status.stablelogiclabs.com/incident/735823 Fri, 03 Oct 2025 04:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/735823#c833f362755cd0b04efbfb7f3b027a3f7cc8c3ab342d919f3066442c2713acd1 JIB Portal Changes: - (Improvement) Update receipt email wording to remove reference to login - (Change) Imported JIB Cards to be validated against CSCS Online database instead of Reference Point DB when scanned via NFC - (Bug) Active Cards don't load in profile if a discontinued JIB card exists (i.e. Site Visitor Yellow on Kevan's profile) https://cscs-status.stablelogiclabs.com/incident/735823 Fri, 03 Oct 2025 04:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/735823#c833f362755cd0b04efbfb7f3b027a3f7cc8c3ab342d919f3066442c2713acd1 JIB Portal Changes: - (Improvement) Update receipt email wording to remove reference to login - (Change) Imported JIB Cards to be validated against CSCS Online database instead of Reference Point DB when scanned via NFC - (Bug) Active Cards don't load in profile if a discontinued JIB card exists (i.e. Site Visitor Yellow on Kevan's profile) https://cscs-status.stablelogiclabs.com/incident/735823 Fri, 03 Oct 2025 04:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/735823#c833f362755cd0b04efbfb7f3b027a3f7cc8c3ab342d919f3066442c2713acd1 JIB Portal Changes: - (Improvement) Update receipt email wording to remove reference to login - (Change) Imported JIB Cards to be validated against CSCS Online database instead of Reference Point DB when scanned via NFC - (Bug) Active Cards don't load in profile if a discontinued JIB card exists (i.e. Site Visitor Yellow on Kevan's profile) https://cscs-status.stablelogiclabs.com/incident/735045 Tue, 30 Sep 2025 19:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/735045#25bc64f82e59d9f4ac4c4a9eb74e4ae13d4183fae5d0637cd68921bcd7e08d5d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/735045 Tue, 30 Sep 2025 17:30:29 -0000 https://cscs-status.stablelogiclabs.com/incident/735045#c96c91f76c866683fdda203b0b615ad489e1b85ad7f5b341047a6702ead9077a JIB scheme cards are reading to CSCS Online database except NFC scans. Preparation merged ahead of release on Friday. No system impacting changes. https://cscs-status.stablelogiclabs.com/incident/731095 Fri, 26 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/731095#48896b526514dc8217d0f7656b39b8082fd3bd47828b9a878fce2beb33d4f2a9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/731095 Fri, 26 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/731095#48896b526514dc8217d0f7656b39b8082fd3bd47828b9a878fce2beb33d4f2a9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/731095 Fri, 26 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/731095#48896b526514dc8217d0f7656b39b8082fd3bd47828b9a878fce2beb33d4f2a9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/731095 Fri, 26 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/731095#5c71b2ca9b5683c943f31695f343e57d413c8da88540b06d25589416a7641134 Two changes for JIB portal only, releasing on Friday: 1. (Improvement) - Display the scans of cancelled smartcards consistently with the format of old cancelled smartcards. 2. (Bug) - Update Smart Check to read JIB Cards only on JIB Scheme. https://cscs-status.stablelogiclabs.com/incident/731095 Fri, 26 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/731095#5c71b2ca9b5683c943f31695f343e57d413c8da88540b06d25589416a7641134 Two changes for JIB portal only, releasing on Friday: 1. (Improvement) - Display the scans of cancelled smartcards consistently with the format of old cancelled smartcards. 2. (Bug) - Update Smart Check to read JIB Cards only on JIB Scheme. https://cscs-status.stablelogiclabs.com/incident/731095 Fri, 26 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/731095#5c71b2ca9b5683c943f31695f343e57d413c8da88540b06d25589416a7641134 Two changes for JIB portal only, releasing on Friday: 1. (Improvement) - Display the scans of cancelled smartcards consistently with the format of old cancelled smartcards. 2. (Bug) - Update Smart Check to read JIB Cards only on JIB Scheme. https://cscs-status.stablelogiclabs.com/incident/729863 Wed, 24 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/729863#1f90a5e58ac617b6fd7fa6265a4edeb639cb52e1e884173172eda4b4fff9483b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/729863 Wed, 24 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/729863#1f90a5e58ac617b6fd7fa6265a4edeb639cb52e1e884173172eda4b4fff9483b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/729863 Wed, 24 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/729863#2f3bc5568a4b8629357c2daa502d4a875117f4eff965d96ee3a8dcc231b5ee38 Backend Fixes for CR39a in preparation for release https://cscs-status.stablelogiclabs.com/incident/729863 Wed, 24 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/729863#2f3bc5568a4b8629357c2daa502d4a875117f4eff965d96ee3a8dcc231b5ee38 Backend Fixes for CR39a in preparation for release https://cscs-status.stablelogiclabs.com/incident/728748 Tue, 23 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/728748#55a4022669e7de42e74dc1b0635fac10898c864eca76c4f7fb775feabf5dd195 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/728748 Tue, 23 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/728748#55a4022669e7de42e74dc1b0635fac10898c864eca76c4f7fb775feabf5dd195 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/728748 Tue, 23 Sep 2025 07:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/728748#55a4022669e7de42e74dc1b0635fac10898c864eca76c4f7fb775feabf5dd195 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/728748 Tue, 23 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/728748#3d920df8ce93aa2f3712a816b5572365d2deda6a32af08c6a4dce36e1ff83393 The production release of the MyCSCS New Application Process tomorrow morning for iOS. https://cscs-status.stablelogiclabs.com/incident/728748 Tue, 23 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/728748#3d920df8ce93aa2f3712a816b5572365d2deda6a32af08c6a4dce36e1ff83393 The production release of the MyCSCS New Application Process tomorrow morning for iOS. https://cscs-status.stablelogiclabs.com/incident/728748 Tue, 23 Sep 2025 05:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/728748#3d920df8ce93aa2f3712a816b5572365d2deda6a32af08c6a4dce36e1ff83393 The production release of the MyCSCS New Application Process tomorrow morning for iOS. https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 22:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#2b33374ca7b3e8f6756401d0f00de2e43fbc7282f91d5d96d8bb5435ab98fe3f Maintenance completed https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 22:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#2b33374ca7b3e8f6756401d0f00de2e43fbc7282f91d5d96d8bb5435ab98fe3f Maintenance completed https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 22:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#2b33374ca7b3e8f6756401d0f00de2e43fbc7282f91d5d96d8bb5435ab98fe3f Maintenance completed https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 22:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#2b33374ca7b3e8f6756401d0f00de2e43fbc7282f91d5d96d8bb5435ab98fe3f Maintenance completed https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 22:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#2b33374ca7b3e8f6756401d0f00de2e43fbc7282f91d5d96d8bb5435ab98fe3f Maintenance completed https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 22:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#2b33374ca7b3e8f6756401d0f00de2e43fbc7282f91d5d96d8bb5435ab98fe3f Maintenance completed https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 22:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#2b33374ca7b3e8f6756401d0f00de2e43fbc7282f91d5d96d8bb5435ab98fe3f Maintenance completed https://cscs-status.stablelogiclabs.com/ Thu, 18 Sep 2025 18:19:59 +0000 https://cscs-status.stablelogiclabs.com/#28f2ad56d402d013bd7bea57348fcfb6dcd49cd156de4f57bf0fc62c61c9c939 CSCS Online - Customer Web App API recovered https://cscs-status.stablelogiclabs.com/ Thu, 18 Sep 2025 18:14:59 +0000 https://cscs-status.stablelogiclabs.com/#28f2ad56d402d013bd7bea57348fcfb6dcd49cd156de4f57bf0fc62c61c9c939 CSCS Online - Customer Web App API went down https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 17:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#118d7db1d29e691bae867d89f02f5b19b7a9111dc42093f5f9822f3ed7d77b50 CSCS Blue & Green Card Switchover to new Java card stock. CSCS Online features - (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow. - (Bug) Validation checks added to new print processor to prevent card errors going to print GQA Changes - (Bug) GQA Printed on date discrepancy JIB changes - (Bug) Changing employer email wrongly gives "Email already exists" error - (Feature) Switchover Smart Check to read from CSCS Online and no longer from ReferencePoint. https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 17:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#118d7db1d29e691bae867d89f02f5b19b7a9111dc42093f5f9822f3ed7d77b50 CSCS Blue & Green Card Switchover to new Java card stock. CSCS Online features - (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow. - (Bug) Validation checks added to new print processor to prevent card errors going to print GQA Changes - (Bug) GQA Printed on date discrepancy JIB changes - (Bug) Changing employer email wrongly gives "Email already exists" error - (Feature) Switchover Smart Check to read from CSCS Online and no longer from ReferencePoint. https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 17:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#118d7db1d29e691bae867d89f02f5b19b7a9111dc42093f5f9822f3ed7d77b50 CSCS Blue & Green Card Switchover to new Java card stock. CSCS Online features - (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow. - (Bug) Validation checks added to new print processor to prevent card errors going to print GQA Changes - (Bug) GQA Printed on date discrepancy JIB changes - (Bug) Changing employer email wrongly gives "Email already exists" error - (Feature) Switchover Smart Check to read from CSCS Online and no longer from ReferencePoint. https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 17:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#118d7db1d29e691bae867d89f02f5b19b7a9111dc42093f5f9822f3ed7d77b50 CSCS Blue & Green Card Switchover to new Java card stock. CSCS Online features - (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow. - (Bug) Validation checks added to new print processor to prevent card errors going to print GQA Changes - (Bug) GQA Printed on date discrepancy JIB changes - (Bug) Changing employer email wrongly gives "Email already exists" error - (Feature) Switchover Smart Check to read from CSCS Online and no longer from ReferencePoint. https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 17:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#118d7db1d29e691bae867d89f02f5b19b7a9111dc42093f5f9822f3ed7d77b50 CSCS Blue & Green Card Switchover to new Java card stock. CSCS Online features - (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow. - (Bug) Validation checks added to new print processor to prevent card errors going to print GQA Changes - (Bug) GQA Printed on date discrepancy JIB changes - (Bug) Changing employer email wrongly gives "Email already exists" error - (Feature) Switchover Smart Check to read from CSCS Online and no longer from ReferencePoint. https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 17:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#118d7db1d29e691bae867d89f02f5b19b7a9111dc42093f5f9822f3ed7d77b50 CSCS Blue & Green Card Switchover to new Java card stock. CSCS Online features - (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow. - (Bug) Validation checks added to new print processor to prevent card errors going to print GQA Changes - (Bug) GQA Printed on date discrepancy JIB changes - (Bug) Changing employer email wrongly gives "Email already exists" error - (Feature) Switchover Smart Check to read from CSCS Online and no longer from ReferencePoint. https://cscs-status.stablelogiclabs.com/incident/726487 Thu, 18 Sep 2025 17:45:00 -0000 https://cscs-status.stablelogiclabs.com/incident/726487#118d7db1d29e691bae867d89f02f5b19b7a9111dc42093f5f9822f3ed7d77b50 CSCS Blue & Green Card Switchover to new Java card stock. CSCS Online features - (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow. - (Bug) Validation checks added to new print processor to prevent card errors going to print GQA Changes - (Bug) GQA Printed on date discrepancy JIB changes - (Bug) Changing employer email wrongly gives "Email already exists" error - (Feature) Switchover Smart Check to read from CSCS Online and no longer from ReferencePoint. https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 20:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#6564d1fffa9af664f7b814ba2a166d0aa53c48380cbe688a1dadd204ce9e47f0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 20:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#6564d1fffa9af664f7b814ba2a166d0aa53c48380cbe688a1dadd204ce9e47f0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 20:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#6564d1fffa9af664f7b814ba2a166d0aa53c48380cbe688a1dadd204ce9e47f0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 20:30:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#6564d1fffa9af664f7b814ba2a166d0aa53c48380cbe688a1dadd204ce9e47f0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#7d8495cebdee9a50c13044889325e457c9120fea3c4ee6d6040a0918e265df29 The system will be unavailable from 6.15pm - 9.30pm. Affected Services: CSCS Online Frontend and backend, mobile applications The Change: We have upgraded our login process to handle login attempts from CSCS users and prevent any login attempts from other Scheme users. - If you’ve never verified your mobile number, you’ll now need to login via email, and verify your mobile number at login. - If you've not logged in with your mobile number for more than 24 months, you’ll be asked to login via email, and reverify your mobile number at login. Additionally, we’ll be importing data from another scheme into the system (including users, applications, and cards), which will run from evening until early morning. https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#7d8495cebdee9a50c13044889325e457c9120fea3c4ee6d6040a0918e265df29 The system will be unavailable from 6.15pm - 9.30pm. Affected Services: CSCS Online Frontend and backend, mobile applications The Change: We have upgraded our login process to handle login attempts from CSCS users and prevent any login attempts from other Scheme users. - If you’ve never verified your mobile number, you’ll now need to login via email, and verify your mobile number at login. - If you've not logged in with your mobile number for more than 24 months, you’ll be asked to login via email, and reverify your mobile number at login. Additionally, we’ll be importing data from another scheme into the system (including users, applications, and cards), which will run from evening until early morning. https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#7d8495cebdee9a50c13044889325e457c9120fea3c4ee6d6040a0918e265df29 The system will be unavailable from 6.15pm - 9.30pm. Affected Services: CSCS Online Frontend and backend, mobile applications The Change: We have upgraded our login process to handle login attempts from CSCS users and prevent any login attempts from other Scheme users. - If you’ve never verified your mobile number, you’ll now need to login via email, and verify your mobile number at login. - If you've not logged in with your mobile number for more than 24 months, you’ll be asked to login via email, and reverify your mobile number at login. Additionally, we’ll be importing data from another scheme into the system (including users, applications, and cards), which will run from evening until early morning. https://cscs-status.stablelogiclabs.com/incident/721149 Wed, 10 Sep 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/721149#7d8495cebdee9a50c13044889325e457c9120fea3c4ee6d6040a0918e265df29 The system will be unavailable from 6.15pm - 9.30pm. Affected Services: CSCS Online Frontend and backend, mobile applications The Change: We have upgraded our login process to handle login attempts from CSCS users and prevent any login attempts from other Scheme users. - If you’ve never verified your mobile number, you’ll now need to login via email, and verify your mobile number at login. - If you've not logged in with your mobile number for more than 24 months, you’ll be asked to login via email, and reverify your mobile number at login. Additionally, we’ll be importing data from another scheme into the system (including users, applications, and cards), which will run from evening until early morning. https://cscs-status.stablelogiclabs.com/incident/717229 Tue, 09 Sep 2025 06:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/717229#ac0c4492605079d58f2f54d34233527117eec1cec7fbfcaf6e0de6999849f70a Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717229 Tue, 09 Sep 2025 06:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/717229#ac0c4492605079d58f2f54d34233527117eec1cec7fbfcaf6e0de6999849f70a Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717229 Tue, 09 Sep 2025 04:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/717229#b6a2b42260549dd46fec499957ca238c3eb163d571c519a7578078d8e628b371 CSCS Partner Cards on Gold and White-Yellow coloured cards will be switched over to new smartcards, ready to print from Wednesday 10th September. https://cscs-status.stablelogiclabs.com/incident/717229 Tue, 09 Sep 2025 04:00:21 -0000 https://cscs-status.stablelogiclabs.com/incident/717229#b6a2b42260549dd46fec499957ca238c3eb163d571c519a7578078d8e628b371 CSCS Partner Cards on Gold and White-Yellow coloured cards will be switched over to new smartcards, ready to print from Wednesday 10th September. https://cscs-status.stablelogiclabs.com/incident/717660 Fri, 05 Sep 2025 06:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/717660#8c2ff5f84d01b73c287f7bacb11f90b9e9d33017272f2ba8b8f6f4d20233300e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717660 Fri, 05 Sep 2025 06:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/717660#8c2ff5f84d01b73c287f7bacb11f90b9e9d33017272f2ba8b8f6f4d20233300e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717660 Fri, 05 Sep 2025 06:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/717660#8c2ff5f84d01b73c287f7bacb11f90b9e9d33017272f2ba8b8f6f4d20233300e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717660 Fri, 05 Sep 2025 04:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/717660#c6df4e21991b6d23b648bb4988e6ce8ead543cbc48585593fed5f9423c733dca The following change will be released for CSCS Online: - (Bug) - Smart Check not reading CSCS LISS Cards via NFC. - (Bug) - Enable Logs for Failing activation/deactivation requests. - (Development) - Employee cards - Occupation name should appear once . - (Improvements) - Add spaces after commas in occupations and qualifications in Employee Cards. - (Bug) - Name & Card Update - Remove radio buttons for address options which have no address data available (i.e. employer address). - (Development) - Secure the list of API endpoints which are common across whitelabelled scheme/tenants. These include Change Email, Remove Qualification, User Login, Card List, Occupations. https://cscs-status.stablelogiclabs.com/incident/717660 Fri, 05 Sep 2025 04:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/717660#c6df4e21991b6d23b648bb4988e6ce8ead543cbc48585593fed5f9423c733dca The following change will be released for CSCS Online: - (Bug) - Smart Check not reading CSCS LISS Cards via NFC. - (Bug) - Enable Logs for Failing activation/deactivation requests. - (Development) - Employee cards - Occupation name should appear once . - (Improvements) - Add spaces after commas in occupations and qualifications in Employee Cards. - (Bug) - Name & Card Update - Remove radio buttons for address options which have no address data available (i.e. employer address). - (Development) - Secure the list of API endpoints which are common across whitelabelled scheme/tenants. These include Change Email, Remove Qualification, User Login, Card List, Occupations. https://cscs-status.stablelogiclabs.com/incident/717660 Fri, 05 Sep 2025 04:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/717660#c6df4e21991b6d23b648bb4988e6ce8ead543cbc48585593fed5f9423c733dca The following change will be released for CSCS Online: - (Bug) - Smart Check not reading CSCS LISS Cards via NFC. - (Bug) - Enable Logs for Failing activation/deactivation requests. - (Development) - Employee cards - Occupation name should appear once . - (Improvements) - Add spaces after commas in occupations and qualifications in Employee Cards. - (Bug) - Name & Card Update - Remove radio buttons for address options which have no address data available (i.e. employer address). - (Development) - Secure the list of API endpoints which are common across whitelabelled scheme/tenants. These include Change Email, Remove Qualification, User Login, Card List, Occupations. https://cscs-status.stablelogiclabs.com/incident/717550 Thu, 04 Sep 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/717550#2c8df003de944a16eca519626ce8d3a3e6420b210edd3c8d5054bd11e66e21c3 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717550 Thu, 04 Sep 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/717550#2c8df003de944a16eca519626ce8d3a3e6420b210edd3c8d5054bd11e66e21c3 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717550 Thu, 04 Sep 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/717550#2761d5c80a00fa1436a0f484f98270294e245de8a20180862ab70eb8096bb5f8 In this release we will transition CSCS White-Yellow transition to the new smart cards (not including partner cards) ready to print from Friday 5th September. Logic for printing Partner Cards will also be release to allow sample partner cards to be created on production and sent for printing on Friday 5th September. https://cscs-status.stablelogiclabs.com/incident/717550 Thu, 04 Sep 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/717550#2761d5c80a00fa1436a0f484f98270294e245de8a20180862ab70eb8096bb5f8 In this release we will transition CSCS White-Yellow transition to the new smart cards (not including partner cards) ready to print from Friday 5th September. Logic for printing Partner Cards will also be release to allow sample partner cards to be created on production and sent for printing on Friday 5th September. https://cscs-status.stablelogiclabs.com/incident/717004 Tue, 02 Sep 2025 10:41:03 -0000 https://cscs-status.stablelogiclabs.com/incident/717004#9d1422a8d7a0d8f6ccd8e3e2ea7eeaea3d2f40b3a3048462281681a56ad5ed5a Maintenance completed https://cscs-status.stablelogiclabs.com/incident/717004 Tue, 02 Sep 2025 10:41:03 -0000 https://cscs-status.stablelogiclabs.com/incident/717004#1ce6080c986d730573282d78740007f1a4650eedaffefc5b0320242eeee4ecbc We have released the new version of the iOS App to resolve the wrong expiry date shown on cards on the homepage. Version 3.1 https://cscs-status.stablelogiclabs.com/incident/716377 Tue, 02 Sep 2025 07:00:13 -0000 https://cscs-status.stablelogiclabs.com/incident/716377#d5869cb669f590219ffecfed79824a18f8d3989ee3e74cdd9adecca25a3643d1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/716377 Tue, 02 Sep 2025 07:00:13 -0000 https://cscs-status.stablelogiclabs.com/incident/716377#d5869cb669f590219ffecfed79824a18f8d3989ee3e74cdd9adecca25a3643d1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/716377 Tue, 02 Sep 2025 04:00:13 -0000 https://cscs-status.stablelogiclabs.com/incident/716377#96795bf8aca63875ce0f939458d80ae33490faf3757981a3428334a6009c2e11 Following Bug fixes are ready for release. CSCS: (Bug) - Card Finder does not show occupation notes. (Bug) - Legacy Gold Cards may be printed with incorrect qualifications on the back of the card. (Improvement) - Verification added to stop cards with null registration numbers going to print. JIB: (Bug) - Reprint card - when clicking continue, no error message appears when needed. (Improvement) - Employer address now contains spaces after each comma. https://cscs-status.stablelogiclabs.com/incident/716377 Tue, 02 Sep 2025 04:00:13 -0000 https://cscs-status.stablelogiclabs.com/incident/716377#96795bf8aca63875ce0f939458d80ae33490faf3757981a3428334a6009c2e11 Following Bug fixes are ready for release. CSCS: (Bug) - Card Finder does not show occupation notes. (Bug) - Legacy Gold Cards may be printed with incorrect qualifications on the back of the card. (Improvement) - Verification added to stop cards with null registration numbers going to print. JIB: (Bug) - Reprint card - when clicking continue, no error message appears when needed. (Improvement) - Employer address now contains spaces after each comma. https://cscs-status.stablelogiclabs.com/incident/713982 Fri, 29 Aug 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/713982#6ba627e1392c9030c2eedc9bd87807f288119aad2045359271d6e5ae806b10eb Maintenance completed https://cscs-status.stablelogiclabs.com/incident/713982 Fri, 29 Aug 2025 06:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/713982#6ba627e1392c9030c2eedc9bd87807f288119aad2045359271d6e5ae806b10eb Maintenance completed https://cscs-status.stablelogiclabs.com/incident/713982 Fri, 29 Aug 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/713982#70df6342d05d4a4e9e57066764174e3bce21059cf593d6f932a356faa74c0fd4 This release focuses on bugs and support ticket fixes. The key changes are: CSCS: - (Change - CSCS-1681) Edit Application button now available for Supervisor Role in agent backend portal - (Bug - CSCS-1675) E11: Customer Registration number is missing in applications (for CSCS and JIB portals) - (Legacy Bug) Card Renew limit resetting when creating lost, and update applications - (Bug) Postcode not saving on application from MyCSCS - (Legacy Bug) IT Partner Login - the OTP now always sends to users in order to login. JIB: - (Bug - CSCS-1675) E11: Customer Registration number is missing in applications (for CSCS and JIB portals) - (Development) A few minor text changes for JIB Portal https://cscs-status.stablelogiclabs.com/incident/713982 Fri, 29 Aug 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/713982#70df6342d05d4a4e9e57066764174e3bce21059cf593d6f932a356faa74c0fd4 This release focuses on bugs and support ticket fixes. The key changes are: CSCS: - (Change - CSCS-1681) Edit Application button now available for Supervisor Role in agent backend portal - (Bug - CSCS-1675) E11: Customer Registration number is missing in applications (for CSCS and JIB portals) - (Legacy Bug) Card Renew limit resetting when creating lost, and update applications - (Bug) Postcode not saving on application from MyCSCS - (Legacy Bug) IT Partner Login - the OTP now always sends to users in order to login. JIB: - (Bug - CSCS-1675) E11: Customer Registration number is missing in applications (for CSCS and JIB portals) - (Development) A few minor text changes for JIB Portal https://cscs-status.stablelogiclabs.com/incident/709292 Wed, 20 Aug 2025 19:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/709292#8fdc442d2b7f8b0495d0cc07d640cdcada29caf8eabf1653327e12e5011423e0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/709292 Wed, 20 Aug 2025 19:00:29 -0000 https://cscs-status.stablelogiclabs.com/incident/709292#8fdc442d2b7f8b0495d0cc07d640cdcada29caf8eabf1653327e12e5011423e0 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/709292 Wed, 20 Aug 2025 18:30:29 -0000 https://cscs-status.stablelogiclabs.com/incident/709292#39af2b0041c111e8f3e0edde9c1f73f129bfafc9bab3e9584d72a5e0bcf95757 Hotfix for sending employer applications to print this evening. Also strengthened the checks for logging in as a follow-up action from Monday's incident. https://cscs-status.stablelogiclabs.com/incident/709292 Wed, 20 Aug 2025 18:30:29 -0000 https://cscs-status.stablelogiclabs.com/incident/709292#39af2b0041c111e8f3e0edde9c1f73f129bfafc9bab3e9584d72a5e0bcf95757 Hotfix for sending employer applications to print this evening. Also strengthened the checks for logging in as a follow-up action from Monday's incident. https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 14:50:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#026a2208be2611905ee5296699e41b3a2f15451cd037f12d548f424771523ca9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 14:50:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#026a2208be2611905ee5296699e41b3a2f15451cd037f12d548f424771523ca9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 14:50:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#026a2208be2611905ee5296699e41b3a2f15451cd037f12d548f424771523ca9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 14:50:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#026a2208be2611905ee5296699e41b3a2f15451cd037f12d548f424771523ca9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 14:50:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#026a2208be2611905ee5296699e41b3a2f15451cd037f12d548f424771523ca9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 14:50:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#026a2208be2611905ee5296699e41b3a2f15451cd037f12d548f424771523ca9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 14:50:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#026a2208be2611905ee5296699e41b3a2f15451cd037f12d548f424771523ca9 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 11:40:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#58f711f8ea8f31c8d20b259d26ef1ae355402f7fabec32edf56083d42f4190c2 We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue. https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 11:40:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#58f711f8ea8f31c8d20b259d26ef1ae355402f7fabec32edf56083d42f4190c2 We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue. https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 11:40:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#58f711f8ea8f31c8d20b259d26ef1ae355402f7fabec32edf56083d42f4190c2 We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue. https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 11:40:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#58f711f8ea8f31c8d20b259d26ef1ae355402f7fabec32edf56083d42f4190c2 We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue. https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 11:40:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#58f711f8ea8f31c8d20b259d26ef1ae355402f7fabec32edf56083d42f4190c2 We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue. https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 11:40:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#58f711f8ea8f31c8d20b259d26ef1ae355402f7fabec32edf56083d42f4190c2 We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue. https://cscs-status.stablelogiclabs.com/incident/707884 Mon, 18 Aug 2025 11:40:00 -0000 https://cscs-status.stablelogiclabs.com/incident/707884#58f711f8ea8f31c8d20b259d26ef1ae355402f7fabec32edf56083d42f4190c2 We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue. https://cscs-status.stablelogiclabs.com/incident/708398 Mon, 18 Aug 2025 06:45:20 -0000 https://cscs-status.stablelogiclabs.com/incident/708398#769872f926bb6a0b29e48a50cf60ba3aa288f3d98168aa8fb0932d9bde1aacad Maintenance completed https://cscs-status.stablelogiclabs.com/incident/708398 Mon, 18 Aug 2025 06:45:20 -0000 https://cscs-status.stablelogiclabs.com/incident/708398#769872f926bb6a0b29e48a50cf60ba3aa288f3d98168aa8fb0932d9bde1aacad Maintenance completed https://cscs-status.stablelogiclabs.com/incident/708398 Mon, 18 Aug 2025 05:10:20 -0000 https://cscs-status.stablelogiclabs.com/incident/708398#4f7fa2685ca60c90103703b6bd875b568c6b71805087d21f21c737c8b7fbab9a Two priority bug fixes to go out in this release 1. Card Finder not displaying notes to users 2. HS&Es tests incorrectly validating expired tests. In addition, the backlog of JIB scheme developments and bug fixes are to be released to production. https://cscs-status.stablelogiclabs.com/incident/708398 Mon, 18 Aug 2025 05:10:20 -0000 https://cscs-status.stablelogiclabs.com/incident/708398#4f7fa2685ca60c90103703b6bd875b568c6b71805087d21f21c737c8b7fbab9a Two priority bug fixes to go out in this release 1. Card Finder not displaying notes to users 2. HS&Es tests incorrectly validating expired tests. In addition, the backlog of JIB scheme developments and bug fixes are to be released to production. https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 19:00:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#c9a5e38c278f2ae78dcd85b4f8767ee1bec987d27fb2f22a8bedbe8aa08a1c52 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 19:00:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#c9a5e38c278f2ae78dcd85b4f8767ee1bec987d27fb2f22a8bedbe8aa08a1c52 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 19:00:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#c9a5e38c278f2ae78dcd85b4f8767ee1bec987d27fb2f22a8bedbe8aa08a1c52 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 19:00:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#c9a5e38c278f2ae78dcd85b4f8767ee1bec987d27fb2f22a8bedbe8aa08a1c52 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 19:00:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#c9a5e38c278f2ae78dcd85b4f8767ee1bec987d27fb2f22a8bedbe8aa08a1c52 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 17:30:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#b945a656ea269f0c41d068b675cd5d86bc3b65d27485d486d8ff4dfb0d6f4897 Feature release for JIB including: 1. JIB business logic for calculating card expiry dates 2. Remove renewal period restriction for JIB cards. 3. HS&E validity period now driven by the rules. 4. Data segregation between tenants (Fraud feature) 5. Receipt fixes Support Bug Fixes: 1. Smart Check - Blocked/Inactive GQA cards are hidden from Smart Check. 2. Individual/Employer linking no longer case sensitive. https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 17:30:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#b945a656ea269f0c41d068b675cd5d86bc3b65d27485d486d8ff4dfb0d6f4897 Feature release for JIB including: 1. JIB business logic for calculating card expiry dates 2. Remove renewal period restriction for JIB cards. 3. HS&E validity period now driven by the rules. 4. Data segregation between tenants (Fraud feature) 5. Receipt fixes Support Bug Fixes: 1. Smart Check - Blocked/Inactive GQA cards are hidden from Smart Check. 2. Individual/Employer linking no longer case sensitive. https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 17:30:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#b945a656ea269f0c41d068b675cd5d86bc3b65d27485d486d8ff4dfb0d6f4897 Feature release for JIB including: 1. JIB business logic for calculating card expiry dates 2. Remove renewal period restriction for JIB cards. 3. HS&E validity period now driven by the rules. 4. Data segregation between tenants (Fraud feature) 5. Receipt fixes Support Bug Fixes: 1. Smart Check - Blocked/Inactive GQA cards are hidden from Smart Check. 2. Individual/Employer linking no longer case sensitive. https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 17:30:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#b945a656ea269f0c41d068b675cd5d86bc3b65d27485d486d8ff4dfb0d6f4897 Feature release for JIB including: 1. JIB business logic for calculating card expiry dates 2. Remove renewal period restriction for JIB cards. 3. HS&E validity period now driven by the rules. 4. Data segregation between tenants (Fraud feature) 5. Receipt fixes Support Bug Fixes: 1. Smart Check - Blocked/Inactive GQA cards are hidden from Smart Check. 2. Individual/Employer linking no longer case sensitive. https://cscs-status.stablelogiclabs.com/incident/618037 Fri, 11 Jul 2025 17:30:28 -0000 https://cscs-status.stablelogiclabs.com/incident/618037#b945a656ea269f0c41d068b675cd5d86bc3b65d27485d486d8ff4dfb0d6f4897 Feature release for JIB including: 1. JIB business logic for calculating card expiry dates 2. Remove renewal period restriction for JIB cards. 3. HS&E validity period now driven by the rules. 4. Data segregation between tenants (Fraud feature) 5. Receipt fixes Support Bug Fixes: 1. Smart Check - Blocked/Inactive GQA cards are hidden from Smart Check. 2. Individual/Employer linking no longer case sensitive. https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 21:00:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#a3770e778603847bc1361faf4d0e1a480f3ec0461011e7a3474e8ca090337fb1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 21:00:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#a3770e778603847bc1361faf4d0e1a480f3ec0461011e7a3474e8ca090337fb1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 21:00:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#a3770e778603847bc1361faf4d0e1a480f3ec0461011e7a3474e8ca090337fb1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 21:00:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#a3770e778603847bc1361faf4d0e1a480f3ec0461011e7a3474e8ca090337fb1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 20:30:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#4e56e764c822992a520e7ef93001b6aa3ae54bbbc3e1d867a1b4555073ffcd30 We are performing essential maintenance on the CSCS Online system to deploy the new JIB Cards in production. https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 20:30:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#4e56e764c822992a520e7ef93001b6aa3ae54bbbc3e1d867a1b4555073ffcd30 We are performing essential maintenance on the CSCS Online system to deploy the new JIB Cards in production. https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 20:30:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#4e56e764c822992a520e7ef93001b6aa3ae54bbbc3e1d867a1b4555073ffcd30 We are performing essential maintenance on the CSCS Online system to deploy the new JIB Cards in production. https://cscs-status.stablelogiclabs.com/incident/616969 Wed, 09 Jul 2025 20:30:58 -0000 https://cscs-status.stablelogiclabs.com/incident/616969#4e56e764c822992a520e7ef93001b6aa3ae54bbbc3e1d867a1b4555073ffcd30 We are performing essential maintenance on the CSCS Online system to deploy the new JIB Cards in production. https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 07:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#0f385ef87078fdc054b25f3f42d285a82d13e7e7142168c5395079163a79c3df Maintenance completed https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 07:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#0f385ef87078fdc054b25f3f42d285a82d13e7e7142168c5395079163a79c3df Maintenance completed https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 07:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#0f385ef87078fdc054b25f3f42d285a82d13e7e7142168c5395079163a79c3df Maintenance completed https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 07:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#0f385ef87078fdc054b25f3f42d285a82d13e7e7142168c5395079163a79c3df Maintenance completed https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 04:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#f59f425e0a27f0f83b52b7695cce5cfb6fae9894531e15cbb13a4e35ed61cf48 In this development release, we increase the size and reduce the complexity of the Dynamic QR code for myCSCS and fix Awarding body page that's inaccessible on admin portal, and issues with lost duplicate applications on mobile. We also release JIB portal changes that include: using JIB's email sender address for canned emails, JIB receipt template update, CITB API fix, Removed & updated info icons, and fixed an issue with home address disappearing. https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 04:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#f59f425e0a27f0f83b52b7695cce5cfb6fae9894531e15cbb13a4e35ed61cf48 In this development release, we increase the size and reduce the complexity of the Dynamic QR code for myCSCS and fix Awarding body page that's inaccessible on admin portal, and issues with lost duplicate applications on mobile. We also release JIB portal changes that include: using JIB's email sender address for canned emails, JIB receipt template update, CITB API fix, Removed & updated info icons, and fixed an issue with home address disappearing. https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 04:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#f59f425e0a27f0f83b52b7695cce5cfb6fae9894531e15cbb13a4e35ed61cf48 In this development release, we increase the size and reduce the complexity of the Dynamic QR code for myCSCS and fix Awarding body page that's inaccessible on admin portal, and issues with lost duplicate applications on mobile. We also release JIB portal changes that include: using JIB's email sender address for canned emails, JIB receipt template update, CITB API fix, Removed & updated info icons, and fixed an issue with home address disappearing. https://cscs-status.stablelogiclabs.com/incident/615746 Tue, 08 Jul 2025 04:00:01 -0000 https://cscs-status.stablelogiclabs.com/incident/615746#f59f425e0a27f0f83b52b7695cce5cfb6fae9894531e15cbb13a4e35ed61cf48 In this development release, we increase the size and reduce the complexity of the Dynamic QR code for myCSCS and fix Awarding body page that's inaccessible on admin portal, and issues with lost duplicate applications on mobile. We also release JIB portal changes that include: using JIB's email sender address for canned emails, JIB receipt template update, CITB API fix, Removed & updated info icons, and fixed an issue with home address disappearing. https://cscs-status.stablelogiclabs.com/incident/613101 Fri, 04 Jul 2025 05:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/613101#b43ca0b3697cb3f95ef9dc53e43e18f1fe33645ba4cd3356ea3ee355e4432d18 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613101 Fri, 04 Jul 2025 05:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/613101#b43ca0b3697cb3f95ef9dc53e43e18f1fe33645ba4cd3356ea3ee355e4432d18 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613101 Fri, 04 Jul 2025 04:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/613101#119ab49189d787537e677a220116ab3ba04aace7002c8b54b81eab7b0ef3b476 Release of the new My Cards, feedback, Dynamic QR codes, and contact us pages on My CSCS. Additional system bug fixes: postcode not showing, Admin portal fixes. Update: Only the My CSCS changes on the backend have been deployed. Remaining items have been rescheduled. https://cscs-status.stablelogiclabs.com/incident/613101 Fri, 04 Jul 2025 04:00:56 -0000 https://cscs-status.stablelogiclabs.com/incident/613101#119ab49189d787537e677a220116ab3ba04aace7002c8b54b81eab7b0ef3b476 Release of the new My Cards, feedback, Dynamic QR codes, and contact us pages on My CSCS. Additional system bug fixes: postcode not showing, Admin portal fixes. Update: Only the My CSCS changes on the backend have been deployed. Remaining items have been rescheduled. https://cscs-status.stablelogiclabs.com/incident/613651 Thu, 03 Jul 2025 18:00:24 -0000 https://cscs-status.stablelogiclabs.com/incident/613651#c6714ed3aabe227e0f69749ff5ae13a42f729c54426435e013425e878101eddb Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613651 Thu, 03 Jul 2025 18:00:24 -0000 https://cscs-status.stablelogiclabs.com/incident/613651#c6714ed3aabe227e0f69749ff5ae13a42f729c54426435e013425e878101eddb Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613651 Thu, 03 Jul 2025 17:00:24 -0000 https://cscs-status.stablelogiclabs.com/incident/613651#859d296e3337ca643608fde9d09d1421061b2c0191334cb75d51f77d4fff8c44 We are planning to perform non-service impacting maintenance on DynamoDB. https://cscs-status.stablelogiclabs.com/incident/613651 Thu, 03 Jul 2025 17:00:24 -0000 https://cscs-status.stablelogiclabs.com/incident/613651#859d296e3337ca643608fde9d09d1421061b2c0191334cb75d51f77d4fff8c44 We are planning to perform non-service impacting maintenance on DynamoDB. https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#7448304bec7f461b156134582427c736515bd05b99d308c0156aca493dd44653 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#7448304bec7f461b156134582427c736515bd05b99d308c0156aca493dd44653 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#7448304bec7f461b156134582427c736515bd05b99d308c0156aca493dd44653 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 18:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#7448304bec7f461b156134582427c736515bd05b99d308c0156aca493dd44653 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#8c0c6f83534636e254d6f0c3150fb3de38b101b9031f50d214e03ba760a52fa7 We are planning to perform non service impacting Database maintenance. https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#8c0c6f83534636e254d6f0c3150fb3de38b101b9031f50d214e03ba760a52fa7 We are planning to perform non service impacting Database maintenance. https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#8c0c6f83534636e254d6f0c3150fb3de38b101b9031f50d214e03ba760a52fa7 We are planning to perform non service impacting Database maintenance. https://cscs-status.stablelogiclabs.com/incident/613003 Wed, 02 Jul 2025 17:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/613003#8c0c6f83534636e254d6f0c3150fb3de38b101b9031f50d214e03ba760a52fa7 We are planning to perform non service impacting Database maintenance. https://cscs-status.stablelogiclabs.com/incident/610181 Fri, 27 Jun 2025 08:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/610181#2e7452ff058222c6f7d9e37694dd77888f2f128790ce2fc78b2a1d79af50a682 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/610181 Fri, 27 Jun 2025 08:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/610181#2e7452ff058222c6f7d9e37694dd77888f2f128790ce2fc78b2a1d79af50a682 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/610181 Fri, 27 Jun 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/610181#ab9926e1ebf4d78a07a70f610655ec71ab1f321a9836822520fb164ec7e37624 System feature fixes to restore functionality for Tenant 2 that includes receipt changes, draft application loading when going back from payment, HS&E not marked as verified after approval, application search, PDF file upload, Offline payment. The new CSCS backend login page is live. https://cscs-status.stablelogiclabs.com/incident/610181 Fri, 27 Jun 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/610181#ab9926e1ebf4d78a07a70f610655ec71ab1f321a9836822520fb164ec7e37624 System feature fixes to restore functionality for Tenant 2 that includes receipt changes, draft application loading when going back from payment, HS&E not marked as verified after approval, application search, PDF file upload, Offline payment. The new CSCS backend login page is live. https://cscs-status.stablelogiclabs.com/incident/553561 Tue, 29 Apr 2025 06:30:37 -0000 https://cscs-status.stablelogiclabs.com/incident/553561#70d6d0da420b5c2255ccf369de3512803b9db266cd9a4ebf4dcf8937dd55324d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/553561 Tue, 29 Apr 2025 06:30:37 -0000 https://cscs-status.stablelogiclabs.com/incident/553561#70d6d0da420b5c2255ccf369de3512803b9db266cd9a4ebf4dcf8937dd55324d Maintenance completed https://cscs-status.stablelogiclabs.com/incident/553561 Tue, 29 Apr 2025 05:30:37 -0000 https://cscs-status.stablelogiclabs.com/incident/553561#dd104cd2d20368e5e03bef66be8e493d461b4d08bea14d4fa7c41245e0c4b39b Final release of the Whitelabel system changes. This release focuses on Supervisor and Agent portal changes. A hotfix for the intermittent features hiding. https://cscs-status.stablelogiclabs.com/incident/553561 Tue, 29 Apr 2025 05:30:37 -0000 https://cscs-status.stablelogiclabs.com/incident/553561#dd104cd2d20368e5e03bef66be8e493d461b4d08bea14d4fa7c41245e0c4b39b Final release of the Whitelabel system changes. This release focuses on Supervisor and Agent portal changes. A hotfix for the intermittent features hiding. https://cscs-status.stablelogiclabs.com/incident/546201 Fri, 18 Apr 2025 07:43:00 -0000 https://cscs-status.stablelogiclabs.com/incident/546201#0ac3605c070cc13457e911bd00d917d7941cb989c6ed593a7c60d583dfaa421b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/546201 Fri, 18 Apr 2025 07:43:00 -0000 https://cscs-status.stablelogiclabs.com/incident/546201#0ac3605c070cc13457e911bd00d917d7941cb989c6ed593a7c60d583dfaa421b Maintenance completed https://cscs-status.stablelogiclabs.com/incident/546201 Fri, 18 Apr 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/546201#c07fdb659e4bf2a8517809e770d9469412a93ef361aba100141b9dc7ae8dbbc4 We are continuing to deploy White label system changes to production. This release covers Admin portal changes. https://cscs-status.stablelogiclabs.com/incident/546201 Fri, 18 Apr 2025 04:00:00 -0000 https://cscs-status.stablelogiclabs.com/incident/546201#c07fdb659e4bf2a8517809e770d9469412a93ef361aba100141b9dc7ae8dbbc4 We are continuing to deploy White label system changes to production. This release covers Admin portal changes. https://cscs-status.stablelogiclabs.com/incident/543126 Fri, 11 Apr 2025 05:50:59 -0000 https://cscs-status.stablelogiclabs.com/incident/543126#526a7bfe4777f8a33f92a95d734302da157c68889b5e5e5b1d8471830c7f87f1 Maintenance completed https://cscs-status.stablelogiclabs.com/incident/543126 Fri, 11 Apr 2025 04:00:59 -0000 https://cscs-status.stablelogiclabs.com/incident/543126#0c0148ab83e251ad0ba62d71082b882b14b30ac6dddf6eca911e1a84ef820db5 We will be releasing the following fixes, and there will be no downtime: CSCS-1350 - Old CITB photo coming through to Individual applications CSCS-1142 - Applications where payment has expired go back to Document Review when payment is re-submitted CSCS-1394 - Card finder not displaying card finder notes on CRO qualifications CO-4399 - Extend OTP timeout from 5 to 10 minutes https://cscs-status.stablelogiclabs.com/incident/541942 Tue, 08 Apr 2025 21:00:49 -0000 https://cscs-status.stablelogiclabs.com/incident/541942#ea74891f514799d4b35eb9da88dc7680651d6d13754e2ee0f923f3344b01b10e Maintenance completed https://cscs-status.stablelogiclabs.com/incident/541942 Tue, 08 Apr 2025 20:00:49 -0000 https://cscs-status.stablelogiclabs.com/incident/541942#cacb9f2f7cc49f182dd3f25aa195bbf1885968306aaecbbd564423a1f9b6a950 We are upgrading on of our critical machines responsible for the scheduling system tasks. During this period Knowledge Base will not be available, but all other customer facing services will continue as normal.