Previous incidents

Feb 09, 2026

IT Partner Portal - Maintenance

Downtime

Created Sep 03 at 12:46pm BST

The IT Partner Portal has been taken down for critical maintenance. For escalations, please reach out to Oscar from StableLogic.

Feb 05, 2026

Postcode Lookup Provider Down

Degraded

Resolved Feb 05 at 06:54pm GMT

The Postcode Lookup service on CSCS Online and My CSCS has been restored.
Address lookup functionality has been tested and is now working across the frontend, backend, and mobile applications.

3 previous updates

Postcode Checker Switchover

Maintenance

Resolved Feb 05 at 06:15pm GMT

The current postcode lookup provider, getAddress.io had ceased operations. We are making an emergency change to switchover to a new provider, to restore all address lookup functionality in MyCSCS mobile and CSCS Online web.

Feb 04, 2026

Smart Banner for Mobile CSCS Online

Maintenance

Resolved Feb 04 at 05:00am GMT

(New Feature - CR60) Minor change to website to display Smart App Banners for iOS and Android mobile users when logged into the web portal.

Previous updates