CSCS Online - Customer Web App
Operational
CSCS Online - Customer Web App API
Operational
All services are online
Last updated on Feb 09 at 07:19am GMT
My CSCS - Mobile App (Android)
Operational
My CSCS - Mobile App (iOS)
Operational
CSCS Smart Check API
Operational
CSCS Smart Check - Mobile App (Android)
Operational
CSCS Smart Check - Mobile App (iOS)
Operational
Address Autocomplete Service (Ideal-Postcodes)
API service for UK address lookup, provided by Ideal Postcodes
100% uptime
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Operational
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Today
Payment Provider (Fiserv)
Card payment provider for processing card transactions
100% uptime
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Today
Previous incidents
Feb 09, 2026
IT Partner Portal - Maintenance
Downtime
Created Sep 03 at 12:46pm BST
The IT Partner Portal has been taken down for critical maintenance. For escalations, please reach out to Oscar from StableLogic.
Feb 05, 2026
Postcode Lookup Provider Down
Degraded
Resolved Feb 05 at 06:54pm GMT
The Postcode Lookup service on CSCS Online and My CSCS has been restored.
Address lookup functionality has been tested and is now working across the frontend, backend, and mobile applications.
3 previous updates
Postcode Checker Switchover
Maintenance
Resolved Feb 05 at 06:15pm GMT
The current postcode lookup provider, getAddress.io had ceased operations. We are making an emergency change to switchover to a new provider, to restore all address lookup functionality in MyCSCS mobile and CSCS Online web.
Feb 04, 2026
Smart Banner for Mobile CSCS Online
Maintenance
Resolved Feb 04 at 05:00am GMT
(New Feature - CR60) Minor change to website to display Smart App Banners for iOS and Android mobile users when logged into the web portal.