Maintenance
System Upgrade: Machine upgrade for Scheduler Service
Resolved Apr 8, 2025 at 8:00pm UTC
We are upgrading on of our critical machines responsible for the scheduling system tasks.
During this period Knowledge Base will not be available, but all other customer facing services will continue as normal.
Bug Fixes: 11th April 2025
Resolved Apr 11, 2025 at 4:00am UTC
We will be releasing the following fixes, and there will be no downtime:
CSCS-1350 - Old CITB photo coming through to Individual applications
CSCS-1142 - Applications where payment has expired go back to Document Review when payment is re-submitted
CSCS-1394 - Card finder not displaying card finder notes on CRO qualifications
CO-4399 - Extend OTP timeout from 5 to 10 minutes
White Label Feature Release
Resolved Apr 18, 2025 at 4:00am UTC
We are continuing to deploy White label system changes to production. This release covers Admin portal changes.
Whitelabelling Release & Bug Fixes
Resolved Apr 29, 2025 at 5:30am UTC
Final release of the Whitelabel system changes. This release focuses on Supervisor and Agent portal changes. A hotfix for the intermittent features hiding.