Maintenance
Planned Database Maintenance
Resolved Jul 2, 2025 at 5:00pm UTC
We are planning to perform non service impacting Database maintenance.
Planned DynamoDB Maintenance
Resolved Jul 3, 2025 at 5:00pm UTC
We are planning to perform non-service impacting maintenance on DynamoDB.
MyCSCS Release & Bug Fixes
Resolved Jul 4, 2025 at 4:00am UTC
Release of the new My Cards, feedback, Dynamic QR codes, and contact us pages on My CSCS. Additional system bug fixes: postcode not showing, Admin portal fixes.
Update: Only the My CSCS changes on the backend have been deployed. Remaining items have been rescheduled.
MyCSCS Updates & JIB Bug Fixes
Resolved Jul 8, 2025 at 4:00am UTC
In this development release, we increase the size and reduce the complexity of the Dynamic QR code for myCSCS and fix Awarding body page that's inaccessible on admin portal, and issues with lost duplicate applications on mobile.
We also release JIB portal changes that include: using JIB's email sender address for canned emails, JIB receipt template update, CITB API fix, Removed & updated info icons, and fixed an issue with home address disappearing.
JIB Card Printing Maintenance
Resolved Jul 9, 2025 at 8:30pm UTC
We are performing essential maintenance on the CSCS Online system to deploy the new JIB Cards in production.
JIB Scheme Release & Bug Fixes
Resolved Jul 11, 2025 at 5:30pm UTC
Feature release for JIB including:
1. JIB business logic for calculating card expiry dates
2. Remove renewal period restriction for JIB cards.
3. HS&E validity period now driven by the rules.
4. Data segregation between tenants (Fraud feature)
5. Receipt fixes
Support Bug Fixes:
1. Smart Check - Blocked/Inactive GQA cards are hidden from Smart Check.
2. Individual/Employer linking no longer case sensitive.
NFC Reader for new Smart Cards
Resolved Aug 12, 2025 at 5:30pm UTC
We are deploying the functionality to read new smart cards via NFC for CSCS, JIB and any future schemes. New cards will immediately be scannable via NFC following this deployment
CSCS Online System down due to a Technical Issue
Resolved Aug 18, 2025 at 11:40am UTC
We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue.
JIB Scheme Release & Bug Fixes
Resolved Aug 18, 2025 at 5:10am UTC
Two priority bug fixes to go out in this release 1. Card Finder not displaying notes to users 2. HS&Es tests incorrectly validating expired tests.
In addition, the backlog of JIB scheme developments and bug fixes are to be released to production.
Employer Application Hot fix
Resolved Aug 20, 2025 at 6:30pm UTC
Hotfix for sending employer applications to print this evening. Also strengthened the checks for logging in as a follow-up action from Monday's incident.
Bug Fixes for JIB and CSCS
Resolved Aug 29, 2025 at 4:00am UTC
This release focuses on bugs and support ticket fixes. The key changes are:
CSCS:
- (Change - CSCS-1681) Edit Application button now available for Supervisor Role in agent backend portal
- (Bug - CSCS-1675) E11: Customer Registration number is missing in applications (for CSCS and JIB portals)
- (Legacy Bug) Card Renew limit resetting when creating lost, and update applications
- (Bug) Postcode not saving on application from MyCSCS
- (Legacy Bug) IT Partner Login - the OTP now always sends to...
MyCSCS iOS - Expiry Date Fix
Resolved Sep 2, 2025 at 10:41am UTC
We have released the new version of the iOS App to resolve the wrong expiry date shown on cards on the homepage. Version 3.1
Bug Fixes for JIB and CSCS
Resolved Sep 2, 2025 at 4:00am UTC
Following Bug fixes are ready for release.
CSCS:
(Bug) - Card Finder does not show occupation notes.
(Bug) - Legacy Gold Cards may be printed with incorrect qualifications on the back of the card.
(Improvement) - Verification added to stop cards with null registration numbers going to print.
JIB:
(Bug) - Reprint card - when clicking continue, no error message appears when needed.
(Improvement) - Employer address now contains spaces after each comma.
Smartcard switchover (CSCS White-Yellow)
Resolved Sep 4, 2025 at 4:00am UTC
In this release we will transition CSCS White-Yellow transition to the new smart cards (not including partner cards) ready to print from Friday 5th September.
Logic for printing Partner Cards will also be release to allow sample partner cards to be created on production and sent for printing on Friday 5th September.
Bug Fixes for CSCS and Smartcheck
Resolved Sep 5, 2025 at 4:00am UTC
The following change will be released for CSCS Online:
- (Bug) - Smart Check not reading CSCS LISS Cards via NFC.
- (Bug) - Enable Logs for Failing activation/deactivation requests.
- (Development) - Employee cards - Occupation name should appear once .
- (Improvements) - Add spaces after commas in occupations and qualifications in Employee Cards.
- (Bug) - Name & Card Update - Remove radio buttons for address options which have no address data available (i.e. employer address).
- (Developmen...
Smartcard switchover for Partner Cards (Gold and White-Yellow)
Resolved Sep 9, 2025 at 4:00am UTC
CSCS Partner Cards on Gold and White-Yellow coloured cards will be switched over to new smartcards, ready to print from Wednesday 10th September.
Login Security Changes - Tenant Segregated Design
Resolved Sep 10, 2025 at 5:00pm UTC
The system will be unavailable from 6.15pm - 9.30pm.
Affected Services: CSCS Online Frontend and backend, mobile applications
The Change:
We have upgraded our login process to handle login attempts from CSCS users and prevent any login attempts from other Scheme users.
- If you’ve never verified your mobile number, you’ll now need to login via email, and verify your mobile number at login.
- If you've not logged in with your mobile number for more than 24 months, you’ll be asked to login vi...
Blue & Green Card switchover & JIB Smart Check Switchover
Resolved Sep 18, 2025 at 5:45pm UTC
CSCS Blue & Green Card Switchover to new Java card stock.
CSCS Online features
- (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow.
- (Bug) Validation checks added to new print processor to prevent card errors going to print
GQA Changes
- (Bug) GQA Printed on date discrepancy
JIB changes
- (Bug) Changing employer email wrongly gives "Email already exists" error
- (Feature) Switchover Smart Check to read from CSCS Online and no longe...
CR39a - Production Release
Resolved Sep 23, 2025 at 5:00am UTC
The production release of the MyCSCS New Application Process tomorrow morning for iOS.
CR39a - Production backend changes
Resolved Sep 24, 2025 at 5:00am UTC
Backend Fixes for CR39a in preparation for release
Smart Check - Cancelled cards not displayed, JIB cards not reading under CSCS
Resolved Sep 26, 2025 at 5:00am UTC
Two changes for JIB portal only, releasing on Friday:
1. (Improvement) - Display the scans of cancelled smartcards consistently with the format of old cancelled smartcards.
2. (Bug) - Update Smart Check to read JIB Cards only on JIB Scheme.
JIB NFC Card Reading - Backend Changes
Resolved Sep 30, 2025 at 5:30pm UTC
JIB scheme cards are reading to CSCS Online database except NFC scans. Preparation merged ahead of release on Friday. No system impacting changes.