Maintenance

July 2025
Jul 02, 2025
1 maintenance

Planned Database Maintenance

Maintenance

Resolved Jul 02 at 06:00pm BST

We are planning to perform non service impacting Database maintenance.

Jul 03, 2025
1 maintenance

Planned DynamoDB Maintenance

Maintenance

Resolved Jul 03 at 06:00pm BST

We are planning to perform non-service impacting maintenance on DynamoDB.

Jul 04, 2025
1 maintenance

MyCSCS Release & Bug Fixes

Maintenance

Resolved Jul 04 at 05:00am BST

Release of the new My Cards, feedback, Dynamic QR codes, and contact us pages on My CSCS. Additional system bug fixes: postcode not showing, Admin portal fixes.

Update: Only the My CSCS changes on the backend have been deployed. Remaining items have been rescheduled.

Jul 08, 2025
1 maintenance

MyCSCS Updates & JIB Bug Fixes

Maintenance

Resolved Jul 08 at 05:00am BST

In this development release, we increase the size and reduce the complexity of the Dynamic QR code for myCSCS and fix Awarding body page that's inaccessible on admin portal, and issues with lost duplicate applications on mobile.

We also release JIB portal changes that include: using JIB's email sender address for canned emails, JIB receipt template update, CITB API fix, Removed & updated info icons, and fixed an issue with home address disappearing.

Jul 09, 2025
1 maintenance

JIB Card Printing Maintenance

Maintenance

Resolved Jul 09 at 09:30pm BST

We are performing essential maintenance on the CSCS Online system to deploy the new JIB Cards in production.

Jul 11, 2025
1 maintenance

JIB Scheme Release & Bug Fixes

Maintenance

Resolved Jul 11 at 06:30pm BST

Feature release for JIB including:
1. JIB business logic for calculating card expiry dates
2. Remove renewal period restriction for JIB cards.
3. HS&E validity period now driven by the rules.
4. Data segregation between tenants (Fraud feature)
5. Receipt fixes

Support Bug Fixes:
1. Smart Check - Blocked/Inactive GQA cards are hidden from Smart Check.
2. Individual/Employer linking no longer case sensitive.

August 2025
Aug 12, 2025
1 maintenance

NFC Reader for new Smart Cards

Maintenance

Resolved Aug 12 at 06:30pm BST

We are deploying the functionality to read new smart cards via NFC for CSCS, JIB and any future schemes. New cards will immediately be scannable via NFC following this deployment

Aug 18, 2025
2 maintenances

CSCS Online System down due to a Technical Issue

Maintenance

Resolved Aug 18 at 12:40pm BST

We are looking into a Technical issue with logging into accounts on the frontend as we are investigating this issue.

JIB Scheme Release & Bug Fixes

Maintenance

Resolved Aug 18 at 06:10am BST

Two priority bug fixes to go out in this release 1. Card Finder not displaying notes to users 2. HS&Es tests incorrectly validating expired tests.

In addition, the backlog of JIB scheme developments and bug fixes are to be released to production.

Aug 20, 2025
1 maintenance

Employer Application Hot fix

Maintenance

Resolved Aug 20 at 07:30pm BST

Hotfix for sending employer applications to print this evening. Also strengthened the checks for logging in as a follow-up action from Monday's incident.

Aug 29, 2025
1 maintenance

Bug Fixes for JIB and CSCS

Maintenance

Resolved Aug 29 at 05:00am BST

This release focuses on bugs and support ticket fixes. The key changes are:
CSCS:
- (Change - CSCS-1681) Edit Application button now available for Supervisor Role in agent backend portal
- (Bug - CSCS-1675) E11: Customer Registration number is missing in applications (for CSCS and JIB portals)
- (Legacy Bug) Card Renew limit resetting when creating lost, and update applications
- (Bug) Postcode not saving on application from MyCSCS
- (Legacy Bug) IT Partner Login - the OTP now always sends to...