Maintenance

September 2025
Sep 02, 2025
2 maintenances

MyCSCS iOS - Expiry Date Fix

Maintenance

Resolved Sep 02 at 11:41am BST

We have released the new version of the iOS App to resolve the wrong expiry date shown on cards on the homepage. Version 3.1

Bug Fixes for JIB and CSCS

Maintenance

Resolved Sep 02 at 05:00am BST

Following Bug fixes are ready for release.

CSCS:
(Bug) - Card Finder does not show occupation notes.
(Bug) - Legacy Gold Cards may be printed with incorrect qualifications on the back of the card.
(Improvement) - Verification added to stop cards with null registration numbers going to print.

JIB:
(Bug) - Reprint card - when clicking continue, no error message appears when needed.
(Improvement) - Employer address now contains spaces after each comma.

Sep 04, 2025
1 maintenance

Smartcard switchover (CSCS White-Yellow)

Maintenance

Resolved Sep 04 at 05:00am BST

In this release we will transition CSCS White-Yellow transition to the new smart cards (not including partner cards) ready to print from Friday 5th September.

Logic for printing Partner Cards will also be release to allow sample partner cards to be created on production and sent for printing on Friday 5th September.

Sep 05, 2025
1 maintenance

Bug Fixes for CSCS and Smartcheck

Maintenance

Resolved Sep 05 at 05:00am BST

The following change will be released for CSCS Online:
- (Bug) - Smart Check not reading CSCS LISS Cards via NFC.
- (Bug) - Enable Logs for Failing activation/deactivation requests.
- (Development) - Employee cards - Occupation name should appear once .
- (Improvements) - Add spaces after commas in occupations and qualifications in Employee Cards.
- (Bug) - Name & Card Update - Remove radio buttons for address options which have no address data available (i.e. employer address).
- (Developmen...

Sep 09, 2025
1 maintenance

Smartcard switchover for Partner Cards (Gold and White-Yellow)

Maintenance

Resolved Sep 09 at 05:00am BST

CSCS Partner Cards on Gold and White-Yellow coloured cards will be switched over to new smartcards, ready to print from Wednesday 10th September.

Sep 10, 2025
1 maintenance

Login Security Changes - Tenant Segregated Design

Maintenance

Resolved Sep 10 at 06:00pm BST

The system will be unavailable from 6.15pm - 9.30pm.
Affected Services: CSCS Online Frontend and backend, mobile applications

The Change:
We have upgraded our login process to handle login attempts from CSCS users and prevent any login attempts from other Scheme users.
- If you’ve never verified your mobile number, you’ll now need to login via email, and verify your mobile number at login.
- If you've not logged in with your mobile number for more than 24 months, you’ll be asked to login vi...

Sep 18, 2025
1 maintenance

Blue & Green Card switchover & JIB Smart Check Switchover

Maintenance

Resolved Sep 18 at 06:45pm BST

CSCS Blue & Green Card Switchover to new Java card stock.

CSCS Online features
- (Development) System changes to accommodate the new MyCSCS new application process to be released tomorrow.
- (Bug) Validation checks added to new print processor to prevent card errors going to print

GQA Changes
- (Bug) GQA Printed on date discrepancy

JIB changes
- (Bug) Changing employer email wrongly gives "Email already exists" error
- (Feature) Switchover Smart Check to read from CSCS Online and no longe...

Sep 23, 2025
1 maintenance

CR39a - Production Release

Maintenance

Resolved Sep 23 at 06:00am BST

The production release of the MyCSCS New Application Process tomorrow morning for iOS.

Sep 24, 2025
1 maintenance

CR39a - Production backend changes

Maintenance

Resolved Sep 24 at 06:00am BST

Backend Fixes for CR39a in preparation for release

Sep 26, 2025
1 maintenance

Smart Check - Cancelled cards not displayed, JIB cards not reading under CSCS

Maintenance

Resolved Sep 26 at 06:00am BST

Two changes for JIB portal only, releasing on Friday:
1. (Improvement) - Display the scans of cancelled smartcards consistently with the format of old cancelled smartcards.
2. (Bug) - Update Smart Check to read JIB Cards only on JIB Scheme.

Sep 30, 2025
1 maintenance

JIB NFC Card Reading - Backend Changes

Maintenance

Resolved Sep 30 at 06:30pm BST

JIB scheme cards are reading to CSCS Online database except NFC scans. Preparation merged ahead of release on Friday. No system impacting changes.

October 2025
Oct 03, 2025
1 maintenance

Improved Proxy Login, JIB bug fixes and Address Validations

Maintenance

Resolved Oct 03 at 05:00am BST

JIB Portal Changes:
- (Improvement) Update receipt email wording to remove reference to login
- (Change) Imported JIB Cards to be validated against CSCS Online database instead of Reference Point DB when scanned via NFC
- (Bug) Active Cards don't load in profile if a discontinued JIB card exists (i.e. Site Visitor Yellow on Kevan's profile)

Oct 06, 2025
1 maintenance

System Maintenance

Maintenance

Resolved Oct 06 at 06:15pm BST

A small infrastructure change to add a health check endpoint.
No service impact.

Oct 08, 2025
1 maintenance

Address Validation & JIB Card Print Date

Maintenance

Resolved Oct 08 at 06:00am BST

Platform changes:
- (Improvements) Address validation is added to application approval checks to prevent applications with missing address data such as City/Town or Postcode going to print.

JIB Changes:
- (Bug) Print/personalisation date copied over onto reprinted/renewed card before it has been sent to print

Oct 09, 2025
1 maintenance

New IT Partner Portal

Maintenance

Resolved Oct 09 at 02:31pm BST

We are now live with IT Partner Portal.

We have agreed with Marc to Go-Live on IT Partner Portal at 1PM today after the work to map the data to the new IT Partner Portal.

Work on Sanity Testing is ongoing.

1 previous update

Oct 10, 2025
2 maintenances

Bug Fixes & JIB Portal Changes

Maintenance

Resolved Oct 10 at 07:00pm BST

CSCS Portal Changes:
- (Bug) CITB Photos not coming through after payment - revisited and fixed.
- (Bug) MyCSCS cards on the homepage now only shows Active cards.

JIB Portal Changes:
- (Change) Disable rejection emails

1 previous update

[Cancelled] Proxy Login and JIB Portal Changes

Maintenance

Resolved Oct 10 at 11:38am BST

This release did not pass our final QA. No changes were deployed, we will replan a deployment soon.

1 previous update

Oct 15, 2025
1 maintenance

MyCSCS - Replacement Applications

Maintenance

Resolved Oct 15 at 06:00am BST

MyCSCS now offers a new simplified way to apply for a replacement card. In addition, users will be able to track applications on their homepage, alongside other app improvements.

Oct 17, 2025
1 maintenance

Proxy Login and JIB Portal Changes

Maintenance

Resolved Oct 17 at 06:00am BST

Portal Improvements:
- (Improvement) Fixed "Login as customer" feature so that it uses the new authentication method and will now work for all users.
- (Security changes) PEN Test improvements - Shortened the token validity to 10 hours, and now revokes tokens when a user logs out.
- (Security changes) PEN Test improvements - Token signature validation fixed.

JIB Portal Changes
- (Bug) Lost/Duplicate applications for imported cards have an issue copying over qualifications. Fixed.

Oct 24, 2025
1 maintenance

MyCSCS Improvements & Smart Check Fraud Link

Maintenance

Resolved Oct 24 at 06:00am BST

MyCSCS:
- (Bug) Improvements to the new MyCSCS application process to correctly capture createdon, and appliedon dates. Reviewed the logic for determining which 'Step' the application is on.

Smart Check
- (Bug) Report Fraud Link does not redirect you incorrectly to the homepage.

Oct 29, 2025
2 maintenances

Hot Fix - Renewals of Fraudulent cards

Maintenance

Resolved Oct 29 at 06:00pm GMT

Mobile app is currently allowing the renewal of cancelled cards. A backend fix is being deployed to remove the removal button for these cards.

Card Print Email - Add Application Numbers for Errors

Maintenance

Resolved Oct 29 at 12:00am GMT

The daily card print emails for CSCS/JIB/GQA will now contain the application numbers in the 'Card Data Errors - Details' section.

Oct 31, 2025
1 maintenance

My Cards for Whitelabel Schemes & Scheme changes

Maintenance

Resolved Oct 31 at 05:46pm GMT

This has been successfully released.

1 previous update

November 2025
Nov 01, 2025
1 maintenance

Card Printing - Splitting Long Names on Two Lines

Maintenance

Resolved Nov 01 at 12:00pm GMT

A new logic to split long names to be printed on cards will be deployed on Saturday, and send impacted card to be reprinted

Sunday - We will check the print processes ran successfully, and the list of GQA cards with long names are successfully split onto 2 lines, with no line greater than 20 characters.

Nov 07, 2025
1 maintenance

Bug Fixes & ICATS Print Processor

Maintenance

Resolved Nov 07 at 06:00am GMT

CSCS Changes:
- (Bug) Units not printing on renewal card applications

JIB Changes:
- (Bug) Updated error message: "Email Already exists..." when trying to change the email address on an employer profile.
- (Bug) Employer Receipt - The cost on 'Fast Track' receipts are not correct.

ICATS Changes:
- (Feature) Enabling card printing for ICATS cards

Nov 11, 2025
1 maintenance

Essential System Maintenance - Payment Issue

Maintenance

Resolved Nov 11 at 09:00pm GMT

We are aware of an issue where once payment is taken, an application is not progressing to Document Review.

We will be putting up a maintenance window at 9pm tonight to upgrade our systems.

Nov 14, 2025
1 maintenance

Bug Fixes & CR39b Intrastructure

Maintenance

Resolved Nov 14 at 08:57am GMT

We have deployed part of the release. Here is a summary of the deployment.

Released:
JIB - (Bug) Fast track invoices amounts now corrected
ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor

Removed from Release:
- (Internal) MyCSCS Renewal - system readiness changes
- (Bug) National Insurance number formatting, for old versions of MyCSCS Apps
- (Bug) CITB Photo not updating on Renewal

1 previous update

Nov 20, 2025
1 maintenance

Smartcard switchover (CSCS Red & Black)

Maintenance

Resolved Nov 20 at 12:00pm GMT

In this release we will transition CSCS Red & Black transition to the new smart cards ready to print from Friday 21st November.

Nov 21, 2025
1 maintenance

MyCSCS Improvements & ICATS Smart Check Switchover

Maintenance

Resolved Nov 21 at 06:00am GMT

CSCS changes:
- (Improvement) Updating Endorsements in Admin portal. No error message was shown when the 21 character limit was exceeded.
- (Bug) MySkills Email not sending: An issue was found with the HS&E data that prevented some MySkills PDF Emails being sent.
- (Bug) MyCSCS my cards display only 1 occupations.

ICATS changes:
- (New) Switchover Smart Check to read ICATS cards from CSCS Online, following the ICATS data migration.

Nov 28, 2025
1 maintenance

Mobile Renewal Setup & Bug Fixes

Maintenance

Resolved Nov 28 at 05:00am GMT

We are setting up the backend changes in preparation for the new Mobile Renewal Flows on MyCSCS. Once the mobile apps are ready, and we have submitted it to the store we'll be able to coordinate a release date.

IMPORTANT:
- (Improvement) Agents will now be able to edit qualifications on Renewal Applications. This is so that HS&Es on the application can be changed.

CSCS Online:
- (Improvement) AWS Infrastructure change to drop unused headers as part of PEN Test recommendations.
- (Bug) NINo ...