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Maintenance

Login Security Changes - Tenant Segregated Design

Sep 10 at 06:00pm BST  –  Sep 10 at 09:30pm BST
Affected services
CSCS Online - Customer Web App
CSCS Online - Customer Web App API
My CSCS - Mobile App (Android)
My CSCS - Mobile App (iOS)

Resolved
Sep 10 at 06:00pm BST

The system will be unavailable from 6.15pm - 9.30pm.
Affected Services: CSCS Online Frontend and backend, mobile applications

The Change:
We have upgraded our login process to handle login attempts from CSCS users and prevent any login attempts from other Scheme users.
- If you’ve never verified your mobile number, you’ll now need to login via email, and verify your mobile number at login.
- If you've not logged in with your mobile number for more than 24 months, you’ll be asked to login via email, and reverify your mobile number at login.

Additionally, we’ll be importing data from another scheme into the system (including users, applications, and cards), which will run from evening until early morning.