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Maintenance

Legacy Renewal: New Document Review and Migration Process

Mar 6, 2026 at 5:00am UTC  –  Mar 6, 2026 at 7:00am UTC
Affected services
CSCS Online - Customer Web App
CSCS Online - Customer Web App API

Resolved
Mar 6, 2026 at 5:00am UTC

Legacy card renewals now require agents to migrate qualifications and HS&E data. A new “Legacy Card” tag and guidance are shown on relevant applications. Placeholder certificates and improved validation are now supported.

In Document Review, legacy renewals are clearly flagged with a “Legacy Card” tag, show the text printed on the back of the existing legacy card, and allow agents to delete legacy/placeholder qualifications and add correct new ones (including using a placeholder certificate where the original can’t be sourced).

HS&E details are now cached so when agents replace legacy qualifications, the HS&E data is reused instead of re-entered.

Once a legacy renewal is fully cleaned up and approved, the card is permanently converted to a standard (non‑legacy) card, and future renewals will follow the normal workflow.

Please note: this functionality is only applicable to CSCS.