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Maintenance

My CSCS - Add Qualification to card flow

Mar 18, 2026 at 5:00am UTC  –  Mar 18, 2026 at 7:00am UTC
Affected services
CSCS Online - Customer Web App API
My CSCS - Mobile App (Android)
My CSCS - Mobile App (iOS)

Resolved
Mar 18, 2026 at 5:00am UTC

Cardholders can now add additional Qualifications and Occupations to their existing card directly through the MyCSCS app.

Key changes:

  • New "Add Qualification" button on eligible card screens, allowing cardholders to begin an update application. Unskilled, and Labourer cards are not eligible.
  • Step-by-step guided flow to upload new qualifications with AI-assisted document reading.
  • HS&E test upload will be asked for update applications.
  • Review screen before payment showing all personal and application details.
  • Post-payment Application Tracking screen showing real-time progress and downloadable receipt.

Additionally, improvements to app stability including multiple crash fixes across Android and iOS