Maintenance
Card Printing - Splitting Long Names on Two Lines
Resolved Nov 01 at 12:00pm GMT
A new logic to split long names to be printed on cards will be deployed on Saturday, and send impacted card to be reprinted
Sunday - We will check the print processes ran successfully, and the list of GQA cards with long names are successfully split onto 2 lines, with no line greater than 20 characters.
Bug Fixes & ICATS Print Processor
Resolved Nov 07 at 06:00am GMT
CSCS Changes:
- (Bug) Units not printing on renewal card applications
JIB Changes:
- (Bug) Updated error message: "Email Already exists..." when trying to change the email address on an employer profile.
- (Bug) Employer Receipt - The cost on 'Fast Track' receipts are not correct.
ICATS Changes:
- (Feature) Enabling card printing for ICATS cards
Essential System Maintenance - Payment Issue
Resolved Nov 11 at 09:00pm GMT
We are aware of an issue where once payment is taken, an application is not progressing to Document Review.
We will be putting up a maintenance window at 9pm tonight to upgrade our systems.
Bug Fixes & CR39b Intrastructure
Resolved Nov 14 at 08:57am GMT
We have deployed part of the release. Here is a summary of the deployment.
Released:
JIB - (Bug) Fast track invoices amounts now corrected
ICATS - (Bug) Addressee Tag missing from XML in ICATS Print Processor
Removed from Release:
- (Internal) MyCSCS Renewal - system readiness changes
- (Bug) National Insurance number formatting, for old versions of MyCSCS Apps
- (Bug) CITB Photo not updating on Renewal
1 previous update
Smartcard switchover (CSCS Red & Black)
Resolved Nov 20 at 12:00pm GMT
In this release we will transition CSCS Red & Black transition to the new smart cards ready to print from Friday 21st November.
MyCSCS Improvements & ICATS Smart Check Switchover
Resolved Nov 21 at 06:00am GMT
CSCS changes:
- (Improvement) Updating Endorsements in Admin portal. No error message was shown when the 21 character limit was exceeded.
- (Bug) MySkills Email not sending: An issue was found with the HS&E data that prevented some MySkills PDF Emails being sent.
- (Bug) MyCSCS my cards display only 1 occupations.
ICATS changes:
- (New) Switchover Smart Check to read ICATS cards from CSCS Online, following the ICATS data migration.
Mobile Renewal Setup & Bug Fixes
Resolved Nov 28 at 05:00am GMT
We are setting up the backend changes in preparation for the new Mobile Renewal Flows on MyCSCS. Once the mobile apps are ready, and we have submitted it to the store we'll be able to coordinate a release date.
IMPORTANT:
- (Improvement) Agents will now be able to edit qualifications on Renewal Applications. This is so that HS&Es on the application can be changed.
CSCS Online:
- (Improvement) AWS Infrastructure change to drop unused headers as part of PEN Test recommendations.
- (Bug) NINo ...
Legacy Renewals on Mobile & Scheme Improvements
Resolved Dec 05 at 05:30am GMT
CSCS
- (Bug) PQP should not be renewable. The renew button is visible on the My Cards screen, allowing PQP to be renewed on mobile apps.
- (Feature) Renewing Legacy Cards on Mobile has been enabled.
JIB
- (Improvement) JIB Employer Receipts now have the Employer's Address on the receipt.
GQA
- (Improvement) A number of short occupation names have been added to ensure qualification text fits within the maximum length when printing cards.
New Agent Portal Features, NINo Search on Smart Check and more
Resolved Dec 12 at 05:30am GMT
All Schemes:
- (New) Notes icon on applications and profiles now turns red to indicate there's a note
- (New) You can now search Draft Applications
- (New) Customer search now displays he company name in a new 'Company' column
- (Improvement) "Renewable as New Application" is removed from Admin portal qualifications. This is a clean up of redundant feature.
- (Bug) Corrected issue with rendering expired cards for Whitelabelled schemes on Andoid. Currently not in use.
CSCS
- (New) Smart Check...
Bug Fixes & GQA Short Name
Resolved Dec 19 at 05:00am GMT
CSCS Online
- (Bug) National Insurance No field - Incorrect Format Error Message
- (Bug) CITB Photos - HS&E test photos submitted on renewals from older app versions now validate on submission, preventing old photos from being used.
Smart Check
- (Bug) Manual card checks now return a matching record when surname and NINO are valid, even if the registration number is invalid.
JIB-PMES
- (Bug) JIB Employer Receipt - Postcode should be Capitalised on Employer receipts
GQA
- (Improvement) GQA ...
Customisable Card Renewal Period & Whitelabel DPA option
Resolved Jan 13 at 06:30pm GMT
The release has been rescheduled for this evening at 6.30pm.
1 previous update
Delivery Options, Tracking Numbers & Address Enhancements
Resolved Jan 16 at 06:30pm GMT
This release introduces expanded postage options for card dispatch, adding royal mail tracking numbers to applications, and enhanced address handling for international deliveries. These changes affect all schemes including CSCS Cards and White Label partners.
IMPORTANT:
- (New Feature) Agents can now select postage method (Standard, Recorded/Tracked, Special Delivery, First Class) when processing applications based on scheme configuration. The options available at go-live will be Standard on...
Delete Notes, Removed Claim Card, Tracking Number Importer
Resolved Jan 23 at 05:00am GMT
This release introduces Delete notes for supervisors, security enhancements, and bug fixes affecting all schemes including CSCS Cards and White Label partners.
CSCS Online Backend:
- (New Feature) Supervisors can delete notes from Applications and Customer Profiles based on scheme permissions. Users must type "delete" to confirm. All deletions are logged in the Change Log for audit purposes.
- (Bug Fix) Unable to activate legacy accounts - resolved error when creating/activating accounts.
- ...
GQA Virtual Cards - My CSCS
Resolved Jan 26 at 05:00am GMT
GQA cardholders can now access their virtual CSCS cards instantly through the MyCSCS mobile app after approval - no need to wait for physical card delivery.
How to Access:
1. Download MyCSCS app (App Store or Google Play)
2. Login with your email registered with GQA
3. View your virtual card immediately after approval
Card Start Date Config, Delete Notes, App Banner Promo
Resolved Jan 30 at 06:20pm GMT
This release introduces customizable card start date configuration, mobile app adoption features, enhanced agent portal capabilities, and critical bug fixes. These changes provide greater flexibility for scheme administrators and improve operational efficiency for Teleperformance agents.
- (New Feature - CR57) Scheme administrators can now configure card start date rules for both new and renewal applications through the Admin Portal, replacing hard-coded logic. Card types can now use differe...